cpap.comReviews of cpap.com

Return and additional purchase handled with ease! Tiana was professional and helpful in this matter!

Great service , the approach to solve the issues that I had was very professional , eventhough the issue with the page was not solved , a solution to do the purchase was provided , I am impressed of the good level of service I received , thanks !!

Brandy the representative, was VERY helpful and very patient. She helped me find the exact items I was looking for, and then took the order over the phone. I think Cpap.com is an excellent business with excellent representatives.

My ResMed AirSense 10 has finally started to peter out after all of these years (FYI - in case you’re curious, I get an Attention! screen that says “Motor life exceeded, contact care provider”), so I wasn’t sure if my prescription was still valid and called cpap.com to double check. Customer Service Rep Brandy, was soooooo super awesome and kind, and I appreciated her help so much to assure me that my Rx was still valid and that I could re-order the same model. I’ve always had good experiences with cpap.com and will continue to purchase items from them when needed. Thanks, Brandy! You’re a gem. (^_-)v

I would like to commend Mary the customer representative for her patience with me. She treated me with respect and outmost integrity and guided me step by step on how to navigate my ordering. Hope all customer sales rep will be as patience as Mary and ordering on line will be a lot better.

Called in today knowing what I needed but not knowing how I was ever going to figure out part numbers etc. Korinne guided me to the correct parts patiently and with a kindness and attentiveness that I haven't experienced in a very long time. Their depth of knowledge about the product and patience with me made it a joy to work with.

I was very pleased with the service today. They were very knowledgeable and took care of my problem and will be ordering from them again.

I ordered a Resmed headgear kit and there was a piece missing. Because it had been longer than the warranty time I was told I could not get this piece. This is not really a warranty issue, it’s a missing piece. I didn’t want a refund or exchange. All I wanted was what I paid for and did not get. Now I have an $90 headgear that I am unable to use because of the missing piece. Very disappointed with customer service.