Claire M.
I made my order 8 weeks ago as I wanted…
I made my order 8 weeks ago as I wanted my very sick French bulldog who I knew was not going to last very much longer to experience this “as advertised” ultimately calming anti anxiety out of this world experience for my gorgeous baby dog Prince who had been sick for all of his very short almost 4 years and overcome soookk many hurdles that in the final few weeks of his life I found this bed advertised and the time of deliver wa a good so I was excited for him to try this and I k we he would absolutely adore it and it would be that big old feb his boy smile on my baby’s face. So I went ahead and u orders the 2 XL GREY COZY COVE DOG BD FOR HIM. knowing how happy and how much he would love it and know how much he would know he was loved by us just because we wanted him to have it. But I waited and waited and waited. Watching my princey deteriorate before my eyes and silly as it sounds I had fixated that this gorgeous anti anxiety calming beautiful bed would somehow lift him his spirits and maybe give him that extra Boyer to try and fight a bit harder a bit longer why mummy tried to try find more ways to help my precious boy. I contacted the company cozy cove direct very polite and explained I had been waiting since 16th November 2023 and it states 10-12 business days on the 17th December they assured me that it had left shipping and was currently making its way to my adress so I decided as sick as he was becoming I would be happy for him even if he got to just live some of his final time out in comfort in What they has promised was a bed for dogs that was out of this world which filled me with some comfort for my baby. I then wrote 2 emails one directly on there page last week January on the shop page where u can email someone higher and another direct To my dismay I explained that Prince has now passed away and I now no longer want to see this bed but want a refund for this bed as I am appalled and hurt by the lies and I can not even bear to set eyes on this product. This was over a week ago now. And to my utter disgust I have been completely ignored by both attempts at contact. I am on disability money ans nearly £30 to just be taken with no intention of sending a product especially for a very sick animal is utterly disgusting. But I can see that they are still being allowed to trick people into paying for this bogus product and clearly get fake people to write fake reviews that they are happy with it. Beware everybody. They are scam artists. They take ur money send one email the. Ignore u. Take ur money and u will never see the product or ur mo why again. U are evil people. I done this for my dogs last days and u people have NO COMPASSION ANS DESERVE TO BE IN PRISON. KARMA IS A _____. AND WHAT GOES AROUND ALWAYS COMES AROUND. I HOPE U ALL END UP PENNILESS HOMELESS AMD ALONE !!!!