CozyahomeReviews of cozyahome.com

They kept saying they came out to the address I even gave them my apt number the car broke down or it coming the next day but it never show something need to be done about this

Fraud fraud and won't return money. Tracking shows multiple excuses and product never being delivered. Over a month and only a run around from customer service. Do not trust they are liars and this is a scam.

I’m giving it NO STAR!! Ordered from site and the products never arrived and for 4 months excuses after excuses and still no product. Claims delivered but never received anything. Nothing but a scam refuse to refund money.. Lesson learned!

I placed two order months a go and NEVER received either of them. this place is a scam and I turned them into the FTC. They need to go to Jail!

I’ve been waiting in my order since the first week of July and each time I chat with them they repeat the same automatic response it’ll say your package was delivered or the package was rerouted or the truck that it was in had an accident or there wasn’t enough room in the truck this company needs to be shut down you’re scamming people and then they’ll tell you to keep tracking your order and when you do it it’s the same thing this makes no sense at all. This company really needs to be shut down. People are using their credit cards and debit cards and all they’re doing is getting their information to use for something else if they know they don’t have the item they should never have people doing commercials and see if they receive the cozy couch.

Do not buy from them… huge scam

Zero stars. It’s a scam!! They send you like 15 or more different updates. How it’s being held, then it’s out for delivery, but I gave the wrong building code(I don’t live in a building with code access), no one was home to sign, truck broke down, being rerouted, road closures ( there was none), label was unreadable, and so on. Then said it was delivered. It wasn’t. No real answer they can’t tell you what delivery company is delivering it. It’s completely ridiculous. They charges my car as a yoga thing not even cozya home. Less that 24 hours I wrote said cancel the order refund my money. I was told it was already processed and I couldn’t cancel. I ordered July 11th. It’s still not here. No real answers just fake AI replies. Delivery support knows nothing. Customer service knows nothing. Says it’s been delivered. It has not been.

I was purchasing 2 boneless couches that were on sale from TikTok. I have purchased things before and they come. I should’ve known something was skeptical when I tried to purchase it and my bank rejected it. After I paid the statement came up as a clothing apparel and not furniture. Now I can’t find the account on TikTok and thousands of reviews said it’s a scam.