CoziwowReviews of coziwow.com

Outstanding Customer Service-Highly Recommend - I recently purchased the large Catico from COZIWOW,and while unpacking it, I noticed that three pieces were missing. I reached out to their customer service team via email and I was very impressed by the level of support I received. Every associate I communicated with was incredibly helpful, professional, and eager to resolve the issue. They responded promptly, addressed my concerns with care, and ensured that the missing pieces were sent to me as quickly as possible. Their commitment to customer satisfaction was evident in every interaction, and I truly appreciate their dedication to making things right. COZIWOW has earned my trust and loyalty with their exceptional service, and I wouldn’t hesitate to purchase from them again. If you’re looking for a company that stands behind its products, and values its customers, COZIWOW is a fantastic choice. Highly Recommend.

Enclosure was packed well so nothing damaged when shipped. Took two of us to assemble and patience but directions were accurate. I like the wider version better than taller so I can put a litter box and food in there while leaving ample space for my cat.

A call on Sunday to make sure the package arrived.

GREAT PRODUCT AT A GREAT PRICE! Go Coziwow!

It came in a timely matter. I wish I can call in the order to be able to explain, which part I mainly need

The pieces of the enclosure were easy to assemble. Instructions were ok but you have to pay attention to the details in the illustrations. Good quality item. My pet is very happy!

Fast Shipping - slight adjustments required The treadmill arrived quickly, and I did not have any trouble following the assembly directions. There was a slight bump on the outside edge that made the rotation of otherwise smooth wheels hiccup at first, but they were easily sanded down. Coziwow was extremely quick to offer replacement parts but it was so easily solved that it was not necessary. My cat is now starting to get the hang of walking on the wheel at a comfortable pace. Say, do you make these in human sizes?

Prompt shipping and a very nice phone call from Coziwell just checking on the delivery. My daughter in law is pleased with her new bunny hutch. RW Kennedy