JR
Excellent Product, Vendor, Price
The cage is an excellent product. It arrived on time and safe and sound, in perfect condition and complete. I am taking 1 star away because the directions caused me to build it TWICE from scratch. The instructions suggest that IF the pieces don't hold together, I could add in the provided safety hardware. IF. Well it seemed like everything was working as it should so I did not use them. 2 days later after 2 cats had moved in, much of the cage and shelves and roof had failed and collapsed several times. After repairing got old, I took the ENTIRE cage apart and started over, using the M staples everywhere to strengthen the structure. Added them to the floor, roof, and pretty much anywhere 2 or more pieces came together. It's been great ever since. Needless to say, make sure to use the reinforcements everywhere. Instructions should reinforce this. Otherwise an excellent purchase and product. And it's sturdy! Cats love it and were sad when it got taken apart and relieved when it was rebuilt. UPDATE: Almost 3 weeks later, cage is still good but requires daily check. I adopted 2 very smart adult cats, 2 & 3 yo who have figured out how to use their increasing body weight to attempt escape, and can now see that 2 growing, 10+ lb boys could be hard on the cage. Like I said it's still great but maybe better for younger, less heavy kitties.
Response from CoziwowOct 18, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us. Any other issue in future, please be free to contact us at [email protected] Have a great day. Best Regards COZIWOW Customer Service Team



