COWINReviews of cowinaudio.com

Scam. Did not ship and did not respond to emails. No customer support.

My sign arrived broken! They never emailed me back and can't find a phone number to call. I'm out 30.00 with a broken uber sign for work.Scam

So this is my third review of this dreadful company. Put simply, I ordered and paid for Bluetooth buds from Cowin in Dec 17 2023. It's now just turned May, over 4 months later and they still haven't been delivered what I paid for, nor has the company replied to email or company support messages. Whatever you do, don't buy anything from this company - they just don't care.

I purchased Cowin E7 headphones in August of 2022. As per Cowin's warranty policy if you purchase from their website your purchase is secured under a two year warranty. About a year after my purchase (July 2023), the audio went out in my headphones. I have been attempting to contact their email help line for nearly a year at this point. I have never received a response despite sending four emails. Their email is the only contact line listed on the COWIN website.

A nice looking watch, but don't rely on anything other than the time and date. The Bp, Bs, workouts, sleep measurements etc. are just way off, maybe as much as 30%. But because they have stolen all your personal information, its a victory for them. I've tried 2 support emails and their official site messaging and no answer regarding my request for return. The delivery date may be intentionally delayed so that it's impossible to protest your charge card when you've already paid. This is fraud even China might not approve of....

I ordered 2 smart watches with blood sugar tracking capabilities. I have tried to contact them numerous times, to no avail. I tried the phone number that is actually in NY. I am totally disgusted with this company. I doubt I will received a credit even though they are paid for. One start is for prompt shipping, nothing else.

Similar to many others here - I ordered a replacement pair of E7s after using mine daily and loving them...but no delivery two months later, no response to any customer service emails...nothing.

I see many similar posts here — ordered their headphones on January 6, and nothing since then, the tracking app says order received and that’s it… emails are unanswered… It’s a shame because I used to have E7 and they are very comfortable and noise canceling is great, they died after couple of years of heavy usage which is fine. But what’s going on now with them looks like a total scam, taking money and not sending anything. What happened?