Cover GeniusReviews of covergenius.com

Response from Cover GeniusJun 13, 2025

Hi Sue, Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id [https://www.xcover.com/help/generic-apple-id].  If you are still having issues, please respond to any of our emails with the following details:  - The full name entered when you purchased your policy.  - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your  XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback.  The XCover Team

Response from Cover GeniusJun 3, 2025

Bonjour Ludwig, Merci pour votre demande. Nous comprenons que le traitement des réclamations peut prendre du temps et vous remercions de votre patience. Nous avons transmis votre demande à notre équipe Réclamations. Veuillez donc consulter votre boîte mail pour toute mise à jour ou instruction complémentaire. Vous pouvez également consulter l'état de votre réclamation et télécharger toute information complémentaire nécessaire dans le Centre de réclamations XCover. Connectez-vous simplement à votre compte XCover et sélectionnez « Vos réclamations ». Nous vous remercions de votre compréhension. L'équipe XCover.

Response from Cover GeniusMay 29, 2025

Hi David​,​ Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id. If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The XCover Team

Response from Cover GeniusApr 17, 2025

Ciao Antonia, Grazie per aver condiviso con noi il suo feedback. Tuttavia, abbiamo notato che il suo feedback è stato condiviso con il marchio sbagliato. Grazie, Il team di Cover Genius

Response from Cover GeniusJan 23, 2025

Hi LWR, Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id [https://www.xcover.com/help/generic-apple-id].  If you are still having issues, please respond to any of our emails with the following details:  - The full name entered when you purchased your policy.  - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your  XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback.  The XCover Team

Response from Cover GeniusJan 14, 2025

Hi H.G,​ Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id. If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your  XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The XCover Team

Response from Cover GeniusOct 30, 2024

Hi Hilary​,​ Thank you for sharing your feedback with us. We want to ensure that we are providing great service to all of our customers. We appreciate your feedback. It will help us to continue to make things better for our customers. We have forwarded your feedback to the relevant team who may reach out with further information. Once again, we appreciate your feedback. The RentalCover Team