Mark
Immediate refund
Immediate refund. I appreciated that upon filing my request I got an immediate refund

Cover Genius is the insurtech for embedded protection. Through our award-winning distribution platform XCover, we protect the global customers of the world’s largest digital companies including Booking Holdings, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, eBay, Flipkart, Shopee, Wayfair and — through Clyde — thousands more stores.
Cover Genius (covergenius.com) has 239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mark
Immediate refund. I appreciated that upon filing my request I got an immediate refund
Daquane A.
My payment failed due to bank error and I have been offering to give a new account number and all I have been told is I will hear back from payments. Nobody has responded to me in a week. This is via XCover. Please give me an alternative way to receive my claim payment. I feel like they don't want to give me the money and all I keep hearing is "Support will get back to you." Thanks again for your assistance for getting this approved so quickly! MGANH-ETXCP-INS Update: They sent the payment and were just validating everything was fine. Thanks for getting on it!
Mukteshwar P.
Easy claim process and refund was quick.
Mel I.
The team at Rental Cover were amazing with our insurance claim. We were unfortunate to have been in an accident in a rental car and they were extremely supportive in assisting us to get our claim sorted. It is unfortunate that they don’t have an incoming phone number to contact them, however I found them quick to respond in calling me back if I sent them an email. I would highly recommend using them as an insurance company!
Consumer
Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Fatih I.
Very good website to find out what needs to be done. Submitting a claim was easy and quick. And they approved it within a day. What else you can ask!
CRS
I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.
Kenny H.
Very easy to submit claim and was processed within two days and claim settlement direct to bank account - a surprisingly painless experience for an insurance company