Covenant EyesReviews of covenanteyes.com

the subscription was far too expensive for an adult blocker and there are a variety of blockers that do the exact same job as well as them for free. Initially when I signed up I assumed I'd be making monthly payments so if I decided to end me subscription prematurely, I'd save money. Instead, when I paid for the subscription they took the money in advance for the whole year. Now that I've ended my subscription I have repeatedly been asking for a refund as I barely used it in the first place due to their extortionate prices and terrible software and yet all my attempts have been stonewalled. I feel like I have been scammed! I blame myself for not doing proper research first into suitable adult blockers and for being stupid enough to pay such a huge fee for a problem that could've easily been solved for free in the first place. Do not trust the software or the self-righteous scammer bastards that run it! these people do not give a toss about you or your struggles, they only care about your money and once you've paid them, there is a 99.9% chance you will never see that money again!

I could not say enough bad things about this company. First of all their a for profit company. Second of all they basically take random screen shots and offer you already made training in written form to stop porn. Their app causes your phone to spaz, your internet wont' work on occassion, they will mess up other apps. When you ask to cancel they make it ridiculously hard and won't they offer you free months at best when you tell them I want a refund and to cancel my service for the last 9 months. They are not a fun company to deal with and their are a lot more professional companies out there doing a better job then them.

This app SUCKS! The software is terrible. When I go to YouTube.com and play music, every album cover gets a "yellow", "concerning content" flag! We're talking about 70s songs from Bee Gees, Carpenters, Barry Manilow, Bread, America, Beatles, etc. I got a yellow flag today for a Facebook Marketplace post of a used golf club!!!!! I have written to Covenant about this and they defend their software, not realize the mental impact of even a "yellow". They are terrible. Only use because I am forced to.

I have been using the covenant eyes app for about 6 months and I thought it would be very helpful but I am writing this review so that other people don’t fall into the same comfort I did. I have been using the app for my husband and I have come to find out that it does not cover WhatsApp, or chrome on the device it is installed on. So someone can use chrome to act out and it won’t pick it up. Only safari and so there are way to many work arounds so please don’t feel comfortable if you are using to monitor someone’s activity online.

I didn't realize the payments were auto-renewed. I paid them over $200 / year for 5 years and then they emailed me to offer me a lifetime membership for an additional $1000!! I told them I already paid $1000 and asked them to convert to a lifetime memebership. They said I would have to pay an additional $850. Absolutely ridiculous. Software is surprisingly easy to circumnavigate. Even a teenager can do it easily. Stay Away!

I wanted to share my experience so others can make an informed decision. I canceled my Covenant Eyes subscription over six months ago and have records confirming the cancellation date. Despite this, I was charged for multiple months after canceling. After reaching out, the company admitted fault and refunded two months, which I appreciated. However, they continued charging me even after acknowledging the issue, resulting in a total of six months of improper charges. When I asked for a full refund for the remaining months, I was met with unnecessary friction and questions that should not be required to cancel a service or receive a refund for acknowledged billing errors. I have clear documentation of: The original cancellation The dates of continued charges The partial refund already issued after fault was admitted At this point, continuing to bill a customer after cancellation — and after admitting error — crosses from a mistake into something much more serious. This is especially disappointing given that Covenant Eyes presents itself as a Christian organization built on trust and integrity. I expected higher standards and quicker resolution. I am still requesting that the remaining improper charges be refunded in full and escalated appropriately. I hope this review helps the company improve its internal systems and helps future customers stay vigilant. — Eric

The site flags so much that is absolutely innocuous and obviously not in any way shape or form pornographic, and it is very aggravating to constantly be getting alerts and notices that your ally has visited some inappropriate site only to find out that they have been “shopping on Home Depot or something similar“ it’s ridiculous and definitely not worth $19 a month

Covenant Eyes uses very invasive practices, such as forcing proxy routing and then applying blockers to utilitarian sites for peer-exchanged information like reddit's message boards, they also employ tactics that while well-intended can actually break their customer's Internet access. The quality-of-life experience seems like an afterthought and it shows to powerusers and IT professionals who are accustomed to certain experiences. They use a "man-in-the-middle attack" method to block reddit's otherwise valid certificate by injecting their own, fake certificate data to basically invalidate legitimate access to the end user. I understand what they are trying to do but it's extreme. I thought it was a monitoring software, not preventative. As an I.T. professional, I find its tactics egregious and overreaching. I know how to get around this so they should find a way that plays nicer because damn--it's a bit much, ain't it? I find the whole experience heavy-handed and I notice the performance hit and the latencies for connecting now. it literally makes me want to improvise a competing solution that is more flexible because a "one size fits all" mentality is a lazy solution. Covenant Eyes needs to take into account I.T. professionals and allow them to find a customized solution that doesn't employ such extreme tactics as blocking access to reddit. Reddit has many channels that exchange professional knowledge and have nothing to do with pornography.