Courtrecords is listed under Legal Service Providers.
Courtrecords (courtrecords.us) has 332 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
332 approved reviews, newest moderated first
Mary R.
Great customer service and support
Response from CourtrecordsOct 2, 2025
Hello Mary, Thank you for the fantastic 5-star review! We're so glad to hear you were happy with our customer service and support. It's always our goal to make sure you’re well taken care of. Don’t hesitate to reach out if you ever need anything! Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Heidi K.
I did not find your court record service helpful it was confusing. However, the agent that helped me cancel. My subscription was amazing. I really appreciated her help.
Response from CourtrecordsOct 2, 2025
Hello Heidi, Thank you for your 5-star review. While we're sorry to hear that the court record service did not meet your expectations, we’re truly glad our agent was able to assist you effectively and make the cancellation process smooth. Your kind words will be shared with her—it means a lot to the team. We appreciate your feedback and will take it into consideration as we work to improve our services. If you need any further assistance, please don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Pradipta S.
I had an excellent experience with the Courtrec.us representative who assisted me with a refund issue. She was calm, attentive, and very professional throughout the process. It was clear she has a lot of experience, as she quickly understood my concern and guided me step by step until the matter was resolved. I truly appreciate her patience and expertise—it made the entire process smooth and stress-free.
Response from CourtrecordsSep 30, 2025
Hi Pradipta, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your experience with our Courtrecourds.us representative was smooth and stress-free. It’s wonderful to know that her professionalism, patience, and expertise made such a positive impact. We’re proud to have team members who truly care and are committed to helping our customers every step of the way. If you ever need assistance again, we’re always here to help. Thanks again for your kind words! Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Kelli O.
Customer service rep on phone
Response from CourtrecordsSep 30, 2025
Hi Kelli, Thank you for the great review! We're so glad to hear you had a positive experience with our customer service team over the phone. If you ever need anything else, we’re just a call or message away—always happy to help! Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Jose V.
The best………100%
Response from CourtrecordsSep 30, 2025
Hi Jose, Wow—thank you so much! We're thrilled to hear you had a 100% positive experience. Your support truly means a lot to us! If you ever need anything or have questions down the line, we're always here to help—don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Penny Lane Music E.
This is a scam service. They trick you into signing a wall of forms where there is a hidden note that you’re subscribing to the service for $19.99 a month. And when confronted by it, they refuse to credit your account siding, the fact that you agreed to a wall of wordage on their website.
Response from CourtrecordsSep 30, 2025
Hi Penny, We're sorry to hear about your experience. We take these concerns very seriously and want to clarify that we do not engage in any deceptive practices. Our subscription terms, including the monthly fee, are clearly stated during the sign-up process and in the confirmation email. That said, we understand how frustrating it can feel if something was overlooked, and we always aim to handle those situations fairly. We were unable to locate an account under the name provided in your review. If you believe you were charged in error or would like us to look into your case further, please reach out to us directly at [email protected] with your account details. We’d be happy to investigate and assist however we can. Thank you for your feedback—it helps us continue to improve our service. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Magali J.
Very helpful
Response from CourtrecordsSep 30, 2025
Hi Magali, We're so happy to receive your 5-star review! We're glad to hear that you found our service very helpful. We value your feedback and are committed to providing excellent service. If there's anything else we can assist you with in the future, please don't hesitate to contact us. Best, Jen Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Karyn G.
I missed something in the fine print and the support agent grasped on to it immediately and correct the problem. When I realized there was an issue I wasn't sure I would get a response and was delighted that it was quick and resolved. Thank you!
Response from CourtrecordsSep 30, 2025
Hi Karyn, Thank you for your positive feedback! We're delighted to hear that our support agent quickly identified and corrected the issue you missed in the fine print. We're glad we could resolve it promptly and to your satisfaction. We appreciate your review! Best, Jen Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315