Courtrecords is listed under Legal Service Providers.
Courtrecords (courtrecords.us) has 332 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
Showing 11 reviews with 3 stars · Clear filters
julieann C.
Didn’t find all information I needed, but discovered some useful things.
Response from CourtrecordsMar 16, 2026
Hi Julieann, We're sorry you didn't find all of the information you needed, but we're happy you were able to find some useful information. Rest assured, we will do our best to improve our services. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Angela C.
I didn’t like that records were not accurate or up to date . I did like the fact that customer service was nice and understanding.
Response from CourtrecordsMar 13, 2026
Hi Angela, Thank you for sharing your feedback. We’re sorry to hear that some of the records you found were not as accurate or up to date as you expected. Our reports compile information from publicly available sources, and in some cases the data may be outdated or incomplete. That said, we truly appreciate your kind words about our customer service team. We’re glad to hear that they were able to assist you in a helpful and understanding manner. Your feedback helps us continue improving both our data and the support we provide. If there’s anything further we can help with, please feel free to reach out. 😊 Sincerely, Bianca Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Frank T.
The rep was professional and helpful as much as she could be. I was under the impression I could get the court decree. All they can give is public info. I got my court case no and that was pretty much it. I canceled on the charge date and called a couple of days later. The rep was helpful but court records couldn'tgive me the documents I needed. If I got the decree, I would've been happy. Only getting case no, it's an over charge with the increasing costs w each step for search and the subscription charge for nothing more. I canceled the account.
Response from CourtrecordsFeb 23, 2026
Hello Frank, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our representative was professional and helpful during your interaction. At the same time, we’re sorry to learn that the service did not meet your expectations regarding obtaining the court decree. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/. We also regret that you felt the service did not provide sufficient value, particularly in relation to the search steps and subscription charge. Your feedback regarding pricing and clarity of information is important, and we will ensure it is shared internally for review. We respect your decision to cancel and appreciate you giving our service a try. If you would like us to review your account or billing details further, please feel free to contact our support team directly. We would be happy to assist. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Mark A.
I was able to find what I needed , but now I cannot cancel my subscription.
Response from CourtrecordsJan 14, 2026
Hi Mark, We're happy you found what you needed. I can confirm your account has been canceled and refunded. Rest assured, our company will no longer bill you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Michael H.
Even as a paying member, the information received from this site is basic public information. For any additional information, you have to pay more. I did not like that.
Response from CourtrecordsDec 28, 2025
Hi Michael, We're sorry you were dissatisfied with the information you received. Rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Richard M.
Didn’t realize I was signing up for a monthly subscription, but the service itself was great.
Response from CourtrecordsDec 18, 2025
Hello Richard, Thank you for taking the time to share your feedback. We’re pleased to hear that you found the service itself to be great. We’re sorry for any confusion regarding the monthly subscription. Kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order. We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur. We value your feedback and hope to serve you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Beverly R.
The customer service rep (Jackie) was fantastic! VERY PROFESSIONAL AND HELPFUL. The service it's self S.U.C.K, First of all it did not have the information that I was seeking. Yet you want to charge before hand. You already know that you might not have the info, so why would anyone need or pay for your service if you cannot provide them with what they need?
Response from CourtrecordsDec 14, 2025
Hi Beverly, Thank you for sharing your feedback. We’re glad to hear that Jackie provided professional and helpful service—she will be recognized for her efforts. We also appreciate your candid input regarding the limitations of our service. We sincerely apologize for any frustration caused and will continue working to enhance the experience for our users. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control. Furthermore, we have checked the account and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Sincerely, Jen Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
customer
Got the company to reverse charges so I was happy. The info I wanted wasn’t there.
Response from CourtrecordsNov 18, 2025
Hi Lindsey, Thank you for your feedback. We’re glad we were able to reverse the charges for you, and we appreciate you giving our service a try. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control. Furthermore, please allow 3-5 business days for the funds to be placed back into your account. If you still have questions in the future, please let us know. Have a great day and stay safe! Sincerely, Jen Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315