Even as a paying member, the information received from this site is basic public information. For any additional information, you have to pay more. I did not like that.
Response from CourtrecordsDec 28, 2025
Hi Michael,
We're sorry you were dissatisfied with the information you received. Rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
SD
Shannon D.
Excellent documentation
Excellent documentation. This company provided a court case that I could not find even through the court's clerk. This company's research is very thorough. The customer service is 5-star excellent.
Response from CourtrecordsDec 28, 2025
Hi Shannon,
Thank you for taking the time to give us a review. We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
CU
customer
Quick replies and great customer…
Quick replies and great customer service.
Response from CourtrecordsDec 23, 2025
Hello Madilyn,
Thank you for your five-star review and kind words. We’re delighted to hear that you were satisfied with our quick responses and customer service. Your feedback is greatly appreciated and will be shared with our team.
Please don’t hesitate to contact us again if you need any further assistance—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
EL
Eric L.
This is a scam
This is a scam. They did not produce court records that exist for a current case. I was trying to avoid driving to the court. This is Superior court in Maine.i.e. not a small district court....AND then they had the nerve to charge me a monthly fee...EVEN after cancelling.
Response from CourtrecordsDec 22, 2025
Hello Eric,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction and understand how frustrating this experience must have been. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Regarding billing, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
Nonetheless, since you haven't used the service beyond the trial, the account has been canceled, and we issued a refund of $24.95 as a one-time courtesy. Please allow 3-5 business days for the funds to be placed back into your account.
We appreciate your feedback and take all comments seriously as part of our ongoing efforts to improve.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
EA
EATON
Outstanding help and care given by…
Outstanding help and care given by Johannesma. Could not fault the service. Perfect.
Response from CourtrecordsDec 22, 2025
Hello Philip,
Thank you very much for your kind review and for awarding us five stars. We’re delighted to hear that you received outstanding help and care from Johannesma and that you were happy with the service provided. Your positive feedback will be shared with the team and is greatly appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
DA
Dan
Customer service personnel were…
Customer service personnel were respectful, and understanding. I wish other companies were this easy to work with.
Response from CourtrecordsDec 22, 2025
Hi Dan,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great week, and Happy Holidays!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
CU
Customer
Very effective and very helpful!
Very effective and very helpful!
Response from CourtrecordsDec 21, 2025
Hello Lydia,
Thank you very much for your 5-star review.
We’re thrilled to hear that you found our service very effective and helpful! Your feedback is greatly appreciated and encourages us to continue providing the best support possible.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
CU
customer
Worked Well
Worked Well
Response from CourtrecordsDec 21, 2025
Hello Hayden,
Thank you very much for your 5-star review.
We’re glad to hear that our service worked well for you. Your feedback is greatly appreciated and motivates us to continue providing reliable support.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
