Frank T.
The rep was professional and helpful as…
The rep was professional and helpful as much as she could be. I was under the impression I could get the court decree. All they can give is public info. I got my court case no and that was pretty much it. I canceled on the charge date and called a couple of days later. The rep was helpful but court records couldn'tgive me the documents I needed. If I got the decree, I would've been happy. Only getting case no, it's an over charge with the increasing costs w each step for search and the subscription charge for nothing more. I canceled the account.
Response from CourtrecordsFeb 23, 2026
Hello Frank, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our representative was professional and helpful during your interaction. At the same time, we’re sorry to learn that the service did not meet your expectations regarding obtaining the court decree. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/. We also regret that you felt the service did not provide sufficient value, particularly in relation to the search steps and subscription charge. Your feedback regarding pricing and clarity of information is important, and we will ensure it is shared internally for review. We respect your decision to cancel and appreciate you giving our service a try. If you would like us to review your account or billing details further, please feel free to contact our support team directly. We would be happy to assist. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315