Courtrecords is listed under Legal Service Providers.
Courtrecords (courtrecords.us) has 332 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
332 approved reviews, newest moderated first
customer
Easy access
Response from CourtrecordsMar 6, 2026
Hello Edwin, Thank you for your 5-star review. We are pleased to hear that you found our service easy to access. Your feedback is greatly appreciated and encourages us to continue providing a simple and convenient experience for our customers. If you need any assistance in the future, please feel free to reach out to us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Joan R.
Canceling was smooth and simple, gal that helped was wonderful.
Response from CourtrecordsMar 2, 2026
Hi Joan, Thank you for your feedback. We're happy you found canceling easy. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Laura S.
Although I cancelled my account after the trial period, I am very impressed by how quickly and efficiently Courtrecords handled my request and the quality of communication. Great customer service!
Response from CourtrecordsFeb 27, 2026
Hello Laura, Thank you very much for your 5-star review and for sharing your experience. While we’re sorry to see you go, we truly appreciate your kind words about our customer service. We’re delighted to hear that your cancellation request was handled quickly and efficiently, and that you were impressed with the quality of our communication. Providing prompt, clear, and professional support — at every stage of the customer journey — is very important to us. Your feedback means a great deal to our team. Should you decide to use Courtrecords again in the future, we would be more than happy to assist you. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Bruce M.
I was able recover information about my personal history.
Response from CourtrecordsFeb 27, 2026
Hello Bruce, Thank you very much for your 5-star review. We are delighted to hear that you had a very good experience and that you were able to successfully recover information about your personal history. Providing a smooth and helpful service is extremely important to us, so it’s wonderful to know we were able to support you effectively. We truly appreciate you taking the time to share your feedback. If you ever need any further assistance, please don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Kathy L.
Even though I cancelled my account, I was billed for 2 months. However, the matter was quickly resolved through a phone call as my request for cancellation was found.
Response from CourtrecordsFeb 25, 2026
Hello Kathy, Thank you for sharing your experience. We’re sorry to hear there was confusion regarding the billing after your cancellation. We understand how concerning that can be. That said, we’re glad the matter was quickly resolved once we were able to locate your cancellation request during the phone call. We truly appreciate your patience and the opportunity to make things right. If you ever need any further assistance, please don’t hesitate to reach out, as we’re always here to help. Have a nice day! Sincerely, Bianca Voice Of Customer Specialist www.goodcar.com +1 833-922-2315
Scott B.
Lousy-couldn’t even pull up know and seen jail roster and crime.
Response from CourtrecordsFeb 24, 2026
Hi Scott, I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms. I can confirm that your account has been canceled, and a refund has been processed. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Cannot Cancel Pacer -bad E.
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No instructions how to activate. Frustrating. Can't even cancel it without calling and being on hold for eternity. Horrible. Too complicated. Not easy to understand and not customer friendly. No stats
Response from CourtrecordsFeb 23, 2026
Hello Theresa, Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you’ve had. We understand how disappointing it must have been to sign up, only to find your account and your sister’s account inactive, and then experience long hold times with no clear instructions for activation. We aim to make our service straightforward and customer-friendly, and it’s clear from your experience that we fell short. Your comments regarding account activation, wait times, and clarity of instructions are very important, and we will be reviewing them internally to improve our processes. We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur. We truly regret the inconvenience and frustration this has caused and appreciate your patience in giving us the opportunity to make things right. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Diane C.
Person I spoke to was very helpful.
Response from CourtrecordsFeb 23, 2026
Hello Diane, Thank you very much for your 5-star review. We’re delighted to hear that the person you spoke with was helpful. Providing friendly and effective support is very important to us, and it’s great to know your experience reflected that. We truly appreciate you taking the time to share your feedback. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315