COUNTRY FinancialReviews of countryfinancial.com

I had been with Country Financial for a long years to insure my car, house, and later started life insurance... all because they provide the BEST customer services such as my Rep, Darin Maddy, who definitely is one of the best agents; he's always being helpful and responsive. I felt "guilty" to switch my auto & home insurance to Costco's in order to save me some $$ recently that had nothing to do with him; even though, he actually tried to help me lower my rates, but it was still too expensive comparing with Costco's (CONNECT). With all my respect, I would like to send him a BIG "THANK YOU!"

I have been with Country Financial for many many years. I just recently added my auto policy to the. Libby Coombs is amazing. The only negative was my previous agent Reggie Sanchez. Very poor communication and not a team player. Highly recommend Country Financial. Stay away from Reggie Sanchez

One of their agents, Matthew Pappert, spends his day expousing all right views and hate comments on social media under the name Matthias Diedrich instead of working

Exceptional NOT GOOD. If the agent not making any money, they move on to another agent. Harrison Martin manager did have a child 4 weeks ago. Did not even reply. All the agents go through to the specific money manager. Same all the time. A huge letdown. Both agents are horrible. And the last one today, they were sending me another new agent. I paid my insurance all the time. Not one payment was late. Country for health insurance. Because I lived with partner for 5 years. Time and time again. At first she said don’t say you “ Smoke” and “ what medicine you use “ but then after all things change. You got to go in for panel or they will come to you. Just couple things she’s saying for customers.

Please do not use this company they will total your car truck boat whatever especially if it already fixed cause they get to pick up what's a total and they can sell that out for more than what you will ever get to see them get while you get nothing!!!!!! Horrible company I am still fighting for mine I didn't make it through hurricane helene for nothing and 21 days without power!!! Now they want to pull this right we shall see.

We have been having problems with our agent and getting a response, but we found out that she was currently ill and had no one to replace her. So this problem was taken care of in the long run. Just lack of communication from the agents company, not her fault. Still having problems getting the insuracne covered properly though.

We had home and auto insurance with them. Rates went up literaly every year, and lowering the coverage didn't really help the cost. We eventually decided to end the house insurance policy due to the value being questionable at best. Couple weeks later we discover that policy was renewed instead of cancelled! They said they cancelled it and then charged the card anyway! We called their headquarters, and they apoligized and stated it would be cancelled immediately. Later, we get a document stating it would be cancelled next month. We called them again, and they are now stating they can't cancel the policy despite what their documant states! We're now in the processes of filing a formal complaint with a branch of the NAIC. I hope these guys get charged with fraud and lose their licenses. I'm also calling the bank and requesting a new credit card.

Melissa Huh is highly unprofessional. She quoted me for an accident I was not at fault for but it still appeared under the quote. Also she had some nerve to call me back with a quote way higher than what I currently pay. Lousy excuse of a worker. She proceeds to say “ I tried to bundle it with home” when I NEVER asked for that. Don’t trust these crooks!