Had an issue with negligence from a windshield claim and was given a subrogation suggestion from the windshield claims agent. Instead of the company working with me on repairs they want to total out my car in this economy and it drives absolutely FINE with just undercarriage damages. The agent Jessica was smug and rude and over talked me several times. Yes I’m shopping screw these people!
CO
Court
We have had country financial insurance…
We have had country financial insurance for over 18 years. Something has changed this year. We have had nothing but problems with them. We have auto pay so they can directly take our payment out of our account each month. They have failed to withdraw the payment twice. Nothing has changed with our bank account in over 20 years. We make all of our payments on time and have exceptional credit scores. They have blamed us and have increased our rates. I no longer trust them and we will be looking for different insurance.
KA
Karen
A one star rating is being overly generous
I closed on a new house on July 9, 2025, and was recommended to use Country Financial for our homeowners' insurance. We had a representative from their local agency (Buddy Johnson) come to the home to take pictures to submit for the policy. At that time, we were told our wood-burning stove did not meet their safety standards and were given sixty days to have the stove removed. This was reasonable, and we agreed we would have the stove removed. Two weeks later, we received a letter from Country Financial stating they were canceling our policy due to the non-removal of the stove. So, before they could leave us without coverage, I obtained new insurance and canceled our policy with Country. The last week of August, Country Financial sent us a check refunding our escrow for the policy. After numerous calls to our mortgage company, our Country Financial agent, and Country Financial itself, we were told to directly deposit the check into our personal bank account and then contact our mortgage company to pay back our escrow, which is exactly what we did. On September 8th, I received a call from our bank stating that Country Financial had put a stop payment on our refund check. They did this without warning, without any written or verbal communication, or any contact whatsoever. This has caused us to bounce checks, accrue bank fees, and put our relationship with creditors in poor standing. When we contacted Country Financial, we were told that they "made a mistake and issued our refund in the incorrect amount." We were also assured that a replacement check had been issued on September 4th for the corrected amount. As of the writing of this review (September 12th), we still have not received our money and are carrying a negative balance with our bank. Country Financial stated that they could put a stop payment on the refund that they supposedly issued on the 4th, but that it "could take one to two full business days to ensure the stop payment is in place" before issuing an ACH transfer, which could then take another three to four business days to hit our account. Bottom line, Country Financial will do whatever it takes to protect THEIR interest while screwing you over without a care. Do yourself a favor...RUN don't walk from this den of thieves!
CU
customer
They are scammers
They are scammers! They keep increasing payments every year! They need to stop!
BS
Brock S.
I’m livid with this company
I’m livid with this company. I moved into my home 3 weeks ago, and we had 8 inches of rain last night. My home flooded, and there were some pretty significant damages. We filed a claim, had someone come out, and before even looking at everything he told us within 3 minutes the claim was going to be rejected because of “ground water” not being covered under any policy. Then he proceeded to walk around my house and take pictures just to continue building a case as to deny the claim. Who cares about my ruined basement as long as their profits are up?!? What the hell am I paying for!
DA
Dale
Excellent service at CountryFinancial
Excellent service at CountryFinancial, Medford Oregon. Real humans that answer questions and proved service.
EC
E C F.
Data Breach/use/replication without…
Data Breach/use/replication without consent
Remove me from any and all apps, AI modeling, GenAI training and L&D and LLM test and prod repositories and Buckets and any and all test and prod data bases or Snowflake cloud and DataLakes both on and offsite (foreign and domestic) This includes any data of any types also any to train Google AI and your vendors and 3rd party partners (ASTD, Forums/DevOps teams/apps/dev and Deloitte, StateFarm, Country Financial/IFB family of cos and all Universities and API integrations all types) my data was used bit pre and post GDPR and breached by you and Equifax, Taylor Corp et. al., OSF, ISU, U of I, Heartland, and IBM, HCL,Google, ISO/Verisk, Testing, HR - and all other ET and L& D/training and SalesForce/Repositories and 3rd party users/integrators. please confirm by mail.
This includes any county or state data modeling repositories or sharing (end)
Cc: States Atty
BW
Brittany W.
Alisha Hammond with Country Financial…
Alisha Hammond with Country Financial is the BEST! If you want someone personable, professional, supportive, and efficient look no further! :) I'm so grateful for all her help! Thank you, Alisha. 10/10 service!