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Country Door (countrydoor.com) has 94 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
countrydoor.com
Website
countrydoor.com
Category
Furniture Stores
Location
Monroe, Wisconsin
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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Scammers say they will approve you then want a check or money order for a quarter of the total amount you ordered and just send you the items within the amount you sent and say the rest of the items are out of stock which I can still see they are available on the page then keep the rest of the amount left over
PT
Penny T.
Chunky wood Christmas tree.
Won't go into the base and poorly painted not worth what I payed for it.
SC
Sara C.
Very poor customer service
Very poor customer service. It has always been my experience that when you purchase something from a reputable company, should that item go on sale, (within the next 30 days) they will issue you a credit for the difference. My sister was a relatively new customer to Country Door (within the last 5 years) and she has always been a good customer up until this point. The items that she has purchased in the past have not been inexpensive, and Country Door never offers free shipping, EVER!!!! She would pay $30 dollars, and sometimes even $40 dollars for shipping. That's just ludicrous, especially in today's day and age where you have Amazon Prime and you can get free shipping, and there are so many free shipping offers out there, where if you spend X amount of dollars, you get free shipping - - NOT AT COUNTRY DOOR!! They wouldn't care how much money you spent, bottom line is, you will NEVER GET FREE SHIPPING!! So my sister called Country Door today to see about getting a credit issued, because the item that she had purchased had gone on sale, and it had not been 30 days. She was told they don't do that. There's nothing more irritating than a customer buying something, paying full price for it, and then a couple of weeks later you see that it's on sale. That's just poor business practice to not offer your customers the sale price, especially when they've paid full price for it. I'm not sure whether or not she will continue doing business with Country Door, but that being said, she will not purchase ANYTHING from them, EVER AGAIN AT FULL PRICE!!! If the item that she's interested in purchasing is not on sale, she's not buying it.
RR
Robin R.
Customer Beware
Customer Beware! Before you buy anything from these people realize that the shipping price is astronomical. I was sucked into buying a bedspread and paid $32.00 for shipping. When it came, it didn't have shams. You had to get those separately at the tune of $50.00 plus shipping. Reluctantly, I placed the order but of coarse, they were out of stock! Now I have to pack it up, go to the post office, and pay to send it back. Working from home girl Tyra, couldn't have cared less.
HG
helena G.
zero stars
zero stars! i think ive been scammed. no email confirmation with order number, so customer says you dont exist, but the charge is pending on my credit card. if you are here, then youve been scammed, too, and im sorry. if not, run away-FAST!!!
CU
customer
If I could give a zero
If I could give a zero, I would. I have been with Country door for many years. I enrolled in automatic payments. I noticed that my address was incorrect on 3 occasions. I called twice and change it online. I have been a loyal customer.
I received a call last week from a collection agency that they had my account. I thought it was fraud. I never received emails , calls or any mail. It so happens that my address was never updated with my email address. They still never updated the address even when I spoke to an agent. I lived there almost 10 years ago. That is terrible customer service. I went ahead and made arrangements with the agency to pay them. This is really bad business. I want this negative report on my credit report to be taken out. I am paying the account. If this is not resolved on my credit report, I will contact the better business bureau and go from there.
SW
Sue W.
I had a $10 coupon
I had a $10 coupon. “Great!”, I thought, and picked out a pretty quilt and two shams for this Christmas. Then, we got to the shipping/handling. $40 on a $109 order. Really? That’s waaaay too much. Sorry. Not even going to order.
ST
Sandra T.
This is the biggest scam ever I placed…
This is the biggest scam ever I placed an order pay for my item by check. They still sent me a freaking bill. Thought it was resolved reimburse for another item. They still sent me a freaking bill. This is crazy. I will never ever recommend anybody to country door please stay away from this scam, please