Country DoorReviews of countrydoor.com

This was the first time I used this company. I will never do it again. And I spend hundreds of dollars on the item and it gets to my home corrobed very poor quality so then they schedule FedEx to pick up their merchandise. The driver comes with no label. As I told him I couldn't print a label. On the seventh I arranged it for Monday to. Day, needless to say they couldn't pick up the item. And then they can't contact FedEx for me to pick up the item and to bring a label. When they are the client of FedEx, this is sickening. What this world has come to just talking in circles. When the common sense is you hired FedEx to deliver the merchandise, you hired them to pick it up. But you can't send them back here to do it. The right way today. I have to wait another day and reschedule my day terrible company.

I ordered 2 rugs. One is stuck in Brooklyn for 5 days and the other is supposedly at my Post Office. They say they can't deliver because of a PO box on the address. I don't have a PO box!!! These people are incompetent. I am now told I have to wait 10 days and then they will credit me my $130 back. I am furious!!

I had a time consuming horrible time to get a return on a dust ruffle. I purchased the wood flag, and it is as I wanted. this dust ruffle did not match the color I needed. I couldn't get the online return request, so I called. The lady was nice, and explained I would have to pay to return. I was very disappointed, and this will be my last order with them. They did not explain this when I ordered.

Does ctry door send return labels ???? I've been waiting for 3 weeks for this so called return label,talked to 3 different customer agents and the return labels have never arrived! is this a scammer web site?

I tried placing a gift order online for my Aunt and payed with my debt card. My order was then automatically cancelled. When I called customer service for assistance I was told I would have to place an order by mail and send a certified check? Their system was kicking my order back they didn't know why or how to fix it! WTH. Not even their finance supervisor could tell me why it happened all they said was it's a clutch in the system and we don't know how to fix it.

Do not order from country door. I ordered some curtains and they were Not the size as stated, therefore, I needed to return them. The problem is they do not send you a shipping label to return the product And as a result of no shipping label, the cost to return them is half the amount of what you paid for the product. When ordering anything from country door, they do not state on the order form that if you have to return it, the costs on you. When I called to speak to country door, they said that’s my problem and not theirs.

stop ripping off people on returns and shipping charges

I’m only giving this one star, because you can’t leave a review without it. I ordered a quilt and shams for my mother’s birthday, to be shipped to her at my sister’s home in Florida where she was visiting. I guess she did not care to send them home to herself in RI, so my sister contacted them for return instructions. They send her a “ Courtesy “ return label. Then I get a bill from them for $24.95 for shipping. I already paid them $25.00 to ship it to her. So I contacted them about why I was paying twice for shipping, I received a less than polite response, to the effect of “If you didn’t like it, it didn’t fit, it was the wrong size, we will refund you the merchandise amount. Shipping is on you.” So in essence I paid half of the cost of the merchandise in shipping charges. I will never use this company again. They have very pretty things, but their methods, and customer service, are less than attractive.