Shenta J.
This company is a scam they get your…
This company is a scam they get your information and tell you u have a credit line don't give you a account number then you call they can't find your order or your name!! Scam scam scam!!!
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Country Door (countrydoor.com) has 94 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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94 approved reviews, newest moderated first
Shenta J.
This company is a scam they get your information and tell you u have a credit line don't give you a account number then you call they can't find your order or your name!! Scam scam scam!!!
Lynnetta D.
I ordered bedshams in April as well as the comforter. The shams were on back order and that was ok with me. I got a letter just today but was dated the 12th. Said another delay and to call or email to see if I wanted a refund or wait. I called within 15 minutes of getting my mail and was told my order was canceled because I hadn't called. I just received it today. I sent them an email. I hope something positive comes out of this. If not I will not order from this company in the future. I received an email response to my problem. They said they tried to call. I checked my phone and it was there but no left message. I apologized and thanked them for re ordering my shams. My apologies to the customer service girl I was so rude to.
William
Scam and shady business. This is the first time I have ordered from this Country Door. The customer service is awful. I called twice and I am presently waiting over 50 minutes on the phone, this is after someone from customer service asked for my social security number which I DID NOT provide for obvious security reasons, is COMPLETELY irrelevant to my purchase, and a shady practice. The item in question was a garden shed which was purchased in May 5th, the invoice stated it would arrive on May 14th. It is now May 20th and I have tried several times to contact Country Door.
Donna S.
I have been ordering from Country Door for a number of years. I have always been pleased with their products and services. My only complaint is that there "extra" shipping costs seem rather high. Otherwise, I am pleased with the company.
m R.
put in order on 3/11 for a miller cabinet & on 3/12 there were $4000.00 of charges for swimming pool supplies from who knows where. originally called to replace the card number bec it couldnt go thru with a cxled card# but after going thru reviews & the process of the customer service calls decided to cancel altogether. they did not tell us in first call that cabinet was backordered in the first place and on the 2nd call to either replace number & eventually cxl order they tried getting recurring charges in place thru the bank account. & bec of that red flags went up & we cxled the order. thanks to everyone who took the time to review on merch sent for assembly & the nightmare of trying to get goods returned. bec when asked we were assured it would not be a problem. it also taught me due dligence on checking on companies that i may jave previouly ordered from that had had negative experiences attached to them. this company’s sister co’s are 7th Ave, & Montgomery Ward.even the review process is awful. in order to submit my review i had to go thru submitting my email & would only allow me to submit by accepting emails that i do not want to receive.
Unhappy C.
I ordered a grandfather clock from this company, Shipping was $100.00 The item was damaged and customer service was horrible to work with. I am now out $400 for a broken clock. I will NEVER shop from this company again.
Jane A.
I ordered a table lamp but after reading the reviews I opted to cancel the order. It had not yet shipped. I spoke to the kindest, perfectly English speaking woman who cancelled the order without question. I don't know how the quality of the item would have been, reading reviews of their product I was disconcerted and I was paying $36 in shipping cost alone so I decided not to risk it. It is my understanding that had the quality not met my standards, I'd have lost the $36 AND would have had to pay to ship it back. I wish the product reviews were better because the lamp looked adorable. But no qualms with customer service !
James S.
I can’t believe this company such a rip off there charging 15$for a late fee and 20$ just for delivery!! Horrible business costs Jayson helms