Tom
40,000 miles later transmission still strong
Satisfied. Great service
Response from Cottman of LouisvilleFeb 29, 2016
Here's to another 40,000+ miles, Tom! Thank you for your business and feedback. Gratefully, Cottman of Louisville
Visit your local Cottman Transmission and Total Auto Care Center in Louisville for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Louisville (cottmanoflouisville.com) has 575 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Tom
Satisfied. Great service
Response from Cottman of LouisvilleFeb 29, 2016
Here's to another 40,000+ miles, Tom! Thank you for your business and feedback. Gratefully, Cottman of Louisville
Robert
Greg did a GREAT job of keeping me posted as to the work that needed to be done.
Response from Cottman of LouisvilleFeb 29, 2016
We're all about clear and thorough communication here at Cottman of Louisville, and we are proud to know we lived up to that standard on your behalf, Robert. Thanks so much! Gratefully, Cottman of Louisville
Robert J.
I had a blown transmission and they were very professional. They gave me an price and they came in under that price. You know when you have transmission issue it can get very expensive. But they are very fair. I even had a problem with another part of the car that I did not know was failing. Well, when I went to pick it up, Greg raised my car and showed me was was happening and I was able to fix it.
Response from Cottman of LouisvilleFeb 29, 2016
Hi Robert, thank you for speaking to the online world about your great experience with us. Transmission issues can be scary, but we do whatever we can to eliminate that fear for our customers, and it's fantastic knowing we made the process smooth during your visit. Thanks again! Gratefully, Cottman of Louisville
Jilson
Good guys and very thorough. It was hard to make a decision about what to repair because so much information was presented at once, but the guys are great at giving a written itemization of problems and the cost to fix. They even worked with me in paying off a big repair over a few weeks with no interest or surcharge. That was convenient.
Response from Cottman of LouisvilleFeb 25, 2016
Thanks! We definitely have a great team here, and it is always a pleasure to work with our customers in order to meet their specific needs. The fact that you found convenience in this is something we are very proud of, and we hope to see you again in the future. Gratefully, Cottman of Louisville
Rudyb
I drive an old 1997 Honda Accord. My transmission went out on my home after work one Friday afternoon. I thought my car was done for good. I towed my car to the closest shop, but they didn't do transmission work. They referred me to Cottman. I called Cottman early Saturday morning, and they said AAA can tow my car in and they can take a look. It was mid afternoon when they called back; turned out that I would need either a new transmission or have it rebuilt, also needed my engine mount replaced. I went with the transmission rebuild and engine mount. They finished the job on Monday and I was back on the road Tuesday. They also had me come back a week later to check the car and everything was running great. It has been about 6 months since they rebuilt my transmission and my car runs like it were brand new. I thank these guys for bringing my old 1997 Honda Accord back to life!
Response from Cottman of LouisvilleFeb 25, 2016
What a great story! Thanks for sharing, Rudy, and of course, for offering us the chance to bring your Accord back to life. It's so nice to read it's running like new again, and we hope you will come back and see us the next time you need maintenance. Gratefully, Cottman of Louisville
Anthony
I liked how the people there knew exactly what they were doing and were able to show me a couple things.
Response from Cottman of LouisvilleFeb 25, 2016
We take pride in what we do and the knowledge we are able to share with our customers, Anthony. We're delighted you found value in our expertise. Thanks! Gratefully, Cottman of Louisville
Sharon
I trust Cottmann's staff to always do the best job!
Response from Cottman of LouisvilleFeb 25, 2016
Your trust means the world to us, Sharon! Thank you for your generous support. Gratefully, Cottman of Louisville
Vona
This was my second experience with Cottman. They replaced my transmission 3 years ago. Had to bring it in this time with a problem with it not going into overdrive. They kept the car 3 days and recommended a car rental company that delivered a car to Cottman at a very reasonable rate. The car runs great. They are personable and easy to work with. Highly recommended.
Response from Cottman of LouisvilleFeb 25, 2016
Thank you for your repeat business, Vona! More than that, thank you for being kind enough to come online and say we're the best in Louisville; this is absolutely what we strive to be, and we look forward to future opportunities to serve you and your vehicle. Gratefully, Cottman of Louisville