Dan C.
Excellent
Excellent service and great people
Response from Cottman of LouisvilleJul 26, 2016
Thank you, Dan! We were proud to be of assistance. Gratefully, Cottman of Louisville
Visit your local Cottman Transmission and Total Auto Care Center in Louisville for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Louisville (cottmanoflouisville.com) has 575 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Dan C.
Excellent service and great people
Response from Cottman of LouisvilleJul 26, 2016
Thank you, Dan! We were proud to be of assistance. Gratefully, Cottman of Louisville
Amanda C.
Greg and all the other people that work here are always so friendly and they do a great job. It's a pleasure working with people you trust.
Response from Cottman of LouisvilleJul 26, 2016
And it's a pleasure working with you as well, Amanda! Thank you for complimenting our work and our team. Gratefully, Cottman of Louisville
Bob P.
good shop. arrived to have a suspension noise analyzed, shop personnel test drove my car, put it on a lift and was able to perform the repair in short order. thanks guys.
Response from Cottman of LouisvilleJul 26, 2016
Quick, reliable service is our standard, Bob, and our team very much appreciated the opportunity to offer you nothing less. Gratefully, Cottman of Louisville
Tom B.
This Cottman team is awesome. I was very well informed of every thing going on, and had choices in my level of service. I know many friends with " Auto service War stories", but this is not one. The transmission pricing was very good, and the guarantee unbeatable. No one likes the "Labor Charge", but here again, it was very reasonable. I can't believe the labor hours were not higher, these guys surely don't fool around on the customers time. This was a big job, a good cost to me, and I feel very secure that I came to them. These reviews also lead me to them. Thank you so much Cottman Team, it was a pleasure to deal with you Greg.
Response from Cottman of LouisvilleJul 21, 2016
Happy and on the road is exactly where you and your car belong, Tom! Please know that the pleasure was all on our end, and we appreciate the time you took to say such thorough and thoughtful things about us. Gratefully, Cottman of Louisville
Gary O.
I have had a number of repairs made with Cottman of Louisville including a new clutch, clutch hydraulic unit, and timing belt replacement. Each time I have been completely satisfied with their work. They have even put in over time occasionally to get the job done in a timely manner.
Amanda F.
I have brought my car there twice as small mechanical issues have come up. They always go above and beyond for me. As a young female I always get taken advantage of when taking my car to get serviced, not when I take it to Cottman. They want to talk to my dad, brother-in-law (who works on my car sometimes) so that they can talk over the issues. I will always come back to them if I have anymore issues.
Response from Cottman of LouisvilleJul 19, 2016
Thank you for commenting on the amazing service you've found from our team, Amanda. We're happy to know you trust our recommendations, and that we always work WITH you, instead of simply talking at you with recommendations. This is what we are all about here. Gratefully, Cottman of Louisville
Bruce M.
Transmission Broke down passing through town. Found them online. Competitive quote, knowledgeable, competent, and did not try to over sell. Very satisfied with work and overall experience.
Response from Cottman of LouisvilleJul 14, 2016
Hi Bruce, we were happy to be of assistance when you experienced issues with your transmission, and it's great that we could be right in the area where you needed us most. We hope you'll come back if you are ever in town and in need of help. Gratefully, Cottman of Louisville
Alan B.
Greg and Don are very thorough and clear on what they think needs to be done on my car, and they give me timing and options input so I know which things are highest priority. They stand by all the work they do, and have done repeat service on my car for faulty parts (not in their control!) and haven't charged me a cent within the warranty period. I'm sad that I moved out of the area, but going to try and time my maintenance work when I'll be visiting again in Louisville! They are great, their techs are great, there are reasons the shop and lot stay busy.... check them out!
Response from Cottman of LouisvilleJul 14, 2016
Thanks for telling the world of how you find "awesome service every time" you visit us, Alan! We were honored and proud to serve you when you were here, and it's definitely disappointing you had to move. Still, we look forward to seeing you again the next time you are in town. Gratefully, Cottman of Louisville