Cottman of Louisville Reviews | Read Customer Reviews of cottmanoflouisville.com

Cottman of Louisville Reviews | Read Customer Reviews of cottmanoflouisville.com

Cottman of Louisville reviews

575 approved reviews, newest moderated first

Patrick M.
Jun 24, 2017
Honest and upfront repair estimates
Honest and upfront repair estimates. Many times a maintenance facility will add on unnecessary repairs. Not Cottman. Trust worthy, helpful, friendly, courteous , kind, etc..... they will only fix what is needed and won't steer you wrong !
Response from Cottman of LouisvilleJun 28, 2017
We definitely won't steer you wrong, Patrick! Thank you for pointing this out online, and please know that we very much appreciate your helpful and thoughtful feedback. Gratefully, Cottman of Louisville
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Jeff B.
Jun 23, 2017
Had some hydraulic clutch/cylinder …
Had some hydraulic clutch/cylinder issues. Received professional and courteous service. After the initial repair, there was some air in the lines; they promptly corrected the problem and even offered to have it towed at their expense (turned out that wasn't needed).
Response from Cottman of LouisvilleJun 28, 2017
Thanks for letting us take a look, Jeff! We're glad you drove away from the experience, feeling good about the work that was done, and that our team treated you to the professional and courteous service we always aim for. Please give us a call the next time you need anything! Gratefully, Cottman of Louisville
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Daniel S.
Jun 20, 2017
Service upfront and timely fashion
Service upfront and timely fashion
Response from Cottman of LouisvilleJun 28, 2017
Thanks for the online compliment, Daniel! We're glad you found such transparent and convenient service from us. Gratefully, Cottman of Louisville
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Tony P.
Jun 18, 2017
Wow is all I can say
Wow is all I can say! I went in with my truck throwing "more codes than I've ever seen" and in 2 hrs on a Saturday they have diagnosed the problem and have it fixed. I will never take my vehicles anywhere ever again!
Response from Cottman of LouisvilleJun 28, 2017
Wow is all we can say too, Tony! Well that, and, thank you so much! The time you took to compliment our work, means a great deal, and we will be proud to continue serving you down the road. Gratefully, Cottman of Louisville
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Mike D.
Jun 17, 2017
Very good communication and I felt …
Very good communication and I felt confident they diagnosed my issues correctly and provided the best solution.
Response from Cottman of LouisvilleJun 28, 2017
Hi Mike, thank you for offering us your confidence! We're proud to be here for you in the needs of your vehicle. Gratefully, Cottman of Louisville
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J.S.
Jun 12, 2017
Very friendly staff
Very friendly staff. Fast service. Very professional.
Response from Cottman of LouisvilleJun 28, 2017
When you offer us your business - You deserve nothing short of friendly and professional service, that gets you back on the road in no time at all. Thanks for saying you found it here! Gratefully, Cottman of Louisville
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Rick W.
Jun 8, 2017
Had significant problems with my …
Had significant problems with my transmission but Cottman's took care of it and I am very satisfied with the work. I would highly recommend them for their honesty and professionalism.
Response from Cottman of LouisvilleJun 13, 2017
Hi Rick, thank you for giving us a chance to look at your transmission and get it fixed up. Not only do we appreciate your business, but your 5-star rating and feedback as well. Gratefully, Cottman of Louisville
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Lydia
Jun 8, 2017
It always feels like they have my best …
It always feels like they have my best interest at heart and not how much money they can make off me. I won't go anywhere else.
Response from Cottman of LouisvilleJun 13, 2017
We don't want you to go anywhere else, Lydia, so it makes us smile to hear we continue to do what it takes to earn your complete loyalty. Thank you! Gratefully, Cottman of Louisville
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