Cottman of Kansas City Reviews | Read Customer Reviews of cottmanofkansascity.com

Cottman of Kansas City Reviews | Read Customer Reviews of cottmanofkansascity.com

Cottman of Kansas City reviews

124 approved reviews, newest moderated first

Carmilla
Mar 21, 2018
I received a quote for over $1100 to…
I received a quote for over $1100 to break down my transmission to see what the issue was and then I would know how much I would spend....umm NO! So elsewhere I went
Response from Cottman of Kansas CityMar 22, 2018
Carmilla, Apparently, I did a poor job explaining this to you. The $1100 was the total labor to do the complete repairs, plus whatever parts and materials required to repair your problem completely. Please let me know if I can help in the future. Kevin
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Gabriella
Mar 20, 2018
Kevin the manager of the shop was so…
Kevin the manager of the shop was so nice. My daughters car broke down. Needed a new transmission. She goes to Grad school in KC. We are in STL. He was soooooo helpful. Nice to know you can trust someone out of town. Jeff the mechanic was great also. Thank you. C.A. Perlongo.
Response from Cottman of Kansas CityApr 18, 2018
Gabriella, I am glad you are pleased with your dealings with us. I get a lot of "students Car" whom are from out of town. I try to the best we can. Thank You!
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Monsieur
Mar 19, 2018
Almost scammed by Michael cottman's transmission on Wornall
The manager Mike told me he would take care of my slipping transmission instead he never fixed the transmission...... I was in the process of having different engines put in and out of the car so seeing that I never received my new transmission work really took me by surprise... I had to threaten to sue cottman's before I was given new parts...... Not cool cottman's transmission on 80th and Wornall.
Response from Cottman of Kansas CityMar 20, 2018
Monsieur, I was excited to see you wrote us a review. Then I was very surprised and confused by what you wrote. I don't recognize any of the events you have described. I have never been contacted by you regarding any of this and I’m wondering if you have our shop confused with another one, as we don’t have a manager named, Mike. I have reached out to you so we can figure out what is going on. Kevin
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Jeff
Mar 16, 2018
You all did a terrific job on my vehicle
You all did a terrific job on my vehicle
Response from Cottman of Kansas CityApr 18, 2018
Happy to keep you running Jeff. Thank You.
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Yolanda
Mar 16, 2018
Great service
Great service
Response from Cottman of Kansas CityApr 18, 2018
Thank You, Yolanda! We enjoyed working on your car!
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James
Mar 15, 2018
Got us taken care of in good time and…
Got us taken care of in good time and treated us well.
Response from Cottman of Kansas CityApr 18, 2018
I am Glad you are pleased! Thanks James!
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Christi
Mar 15, 2018
The mechanic told me I needed a new…
The mechanic told me I needed a new alternator, but all I needed was a battery.
Response from Cottman of Kansas CityMar 21, 2018
Christi, I ‘m glad that you have your car back on the road. It is possible the alternator may be functioning but still has problems. When I perform “Batteries, Starting, and Charging Systems,” Test I use a “Midtronics MDX-224P,” which produces a report as to those systems’ conditions. That report is what I relay to my customers. If you would like, I would be happy to retest your car and give you the report. Kevin
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RW
Mar 15, 2018
Fast and reasonable
Fast, thourough, and reasonably priced. My husband and I have both taken our cars to them and will continue to in the future.
Response from Cottman of Kansas CityApr 18, 2018
Thanks Rani. Glad we could help.
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