Norm
The staff was very freindly and very…
The staff was very freindly and very knolageable. Unfortunally in this crazy world money is tight and went with the lowest estimate.
Visit your local Cottman Transmission and Total Auto Care Center in Kansas City for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Kansas City (cottmanofkansascity.com) has 124 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 2 reviews with 3 stars · Clear filters
Norm
The staff was very freindly and very knolageable. Unfortunally in this crazy world money is tight and went with the lowest estimate.
David
After diagnosing no issues to pulleys or systems, which still appears true, Cottman replaced a serpentine belt. Within one hour of use it was slipping and squealing upon even slight acceleration without the air conditioning or defrost turned on. I retensioned the belt myself and all has been good in 30+ hours driving since then. One could clearly see the position of the prior original factory (new belt) tightening point on the alternator swing bracket and Cottman had fastened 1/2"+ less from that. After correctly finishing the job, it was apparent that the new belt is the same size as the original belt, as the alt swing was positioned back to very near the original factory mark. About 1/8" from the original factory new belt tightening. With my tools/leverage, the best I could do. Kevin was nicely accommodating, communicated well, and completed the previously unscheduled work the same day.
Response from Cottman of Kansas CitySep 7, 2018
Hello David, I am sorry to hear you had trouble with some work we did for you. If I had known you were having a problem we would have corrected it for you. Still I am glad it was just a minor adjustment you were comfortable doing yourself. If I can be of service in the future please feel free to contact me. Thanks again, Kevin, Cottman of Kansas City