Steve
Great Service 5*
fantastic service as always, quick and prompt fitting of our dash cams, engineer that arrived today was on time, very polite and extremely helpful with minimal down time. highly recommend. Safesite Facilities Ltd

As a global leader in video telematics, SureCam provides businesses of all sizes the visibility they need to operate their company owned vehicles safely and efficiently. SureCam's goal is for managers to be the first to know when critical events occur by arming them with access to high quality video evidence within seconds -- at an affordable price.Recognized for our efforts to make critical connected camera safety technology affordable and accessible for businesses of all sizes, customers choose us for our simple and effective solutions and stay with us for our LIVE and personalized customer support.
SureCam (surecam.com) has 75 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingVehicle Repair & Fuel · Kansas City, Missouri
Excellent
Vehicle Repair & Fuel · St. Peters, Missouri
Excellent
Vehicle Repair & Fuel · Gladstone, Missouri
Great
Vehicle Repair & Fuel · Independence, Missouri
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75 approved reviews, newest moderated first
Steve
fantastic service as always, quick and prompt fitting of our dash cams, engineer that arrived today was on time, very polite and extremely helpful with minimal down time. highly recommend. Safesite Facilities Ltd
Kayleigh
We have been using Surecam for almost 2 years now and the service is exceptionally efficient. The customer support team, especially Joe, are so helpful. Having used many other vehicle tracking providers previously, Surecam's service is by far the best.
Response from SureCamSep 23, 2026
Thank you, Kayleigh! Two years in and hearing that SureCam is still your top pick means a lot, especially after comparing us to other vehicle tracking providers. We'll pass this along to Joe, who will be glad to know his support made such a difference. Thanks for trusting SureCam with your fleet's video telematics.
Morg T.
Josh has been assisting Belfor with the installation and training of the telematics in our new vehicles.. and has been so helpful and supportive no issue to big or small and has really assisted us in getting all set up ☺️
Response from SureCamSep 23, 2026
Thank you for sharing this, Morg! Josh takes real pride in getting new dash cam and telematics installations right, and we're glad Belfor's team has felt fully supported through training and setup. We'll make sure he sees your review.
Nabel T.
They Scammed my bank account. Surecam is a scam. Do your self a favor and stay away.
Response from SureCamSep 23, 2026
Hi Nabel, thank you for taking the time to leave this review. We take claims like this seriously and looked into it thoroughly, including reaching out directly for more information to locate the account in question. We've been unable to find any record of an account, contract, or transaction matching these details in our systems, and we did not receive a response to our request for more information. If you are a SureCam customer, please contact us at [email protected] with your account or reference number so we can investigate properly and resolve this.
Mark H.
I'm extremely happy with the service and excellent communication from Surecam. A special mention to Kirsty MacGowan for her excellent customer service, great communication and helpful manner. Thanks Mark Hallam
Response from SureCamJul 6, 2026
We are thrilled to hear you're happy with our service and communication. I’ll be sure to pass your kind words along to Kirsty—she will be delighted to know she made such a positive impact. We appreciate your support!
Jeff A.
Does not have app. Website is consistently down. Tracking is subpar. Three stars is actually very generous.
Response from SureCamJul 6, 2026
We do have a mobile app, consistent website uptime, and commercial-grade tracking available. It sounds like a configuration or login issue might be keeping you from these features! Please reach out to your account manager or support team directly—we'd love to get this sorted out and working perfectly for you.
Daniel
After experiencing major issues with a previous camera provider, we took our time finding the right long-term solution for the business. Josh and the entire SureCam team have been fantastic from start to finish - responsive, knowledgeable, and genuinely supportive throughout the onboarding process. The product itself has been excellent and has already played a big part in helping us drive down our loss ratio and improve visibility across the fleet. Really looking forward to continuing to build the relationship moving forward.
Response from SureCamSep 23, 2026
Thank you, Daniel! It's great to hear Josh and the team made such a strong impression from day one, and even better that SureCam's video telematics platform is already helping bring your loss ratio down and improve visibility across the fleet. We're looking forward to continuing to support your business.
Carmen P.
The service provided has been consistently reliable and professional, and we truly appreciate the support we receive. In particular, we would like to highlight Bryony Jones, who is always very helpful and kind in assisting with all the enquiries we have. Her responsiveness and willingness to go the extra mile make a real difference to our experience. Thank you for the excellent support and continued commitment to your customers!! BRIGHTWALL LTD
Response from SureCamSep 23, 2026
Thank you, Carmen! Bryony is a fantastic asset to our support team and we're so glad she's been responsive and helpful with Brightwall Ltd's enquiries. We'll share your kind words with her. Thanks for being a valued SureCam customer.