Cottman of Columbia Reviews | Read Customer Reviews of cottmanofcolumbia.com

Cottman of Columbia Reviews | Read Customer Reviews of cottmanofcolumbia.com

Cottman of Columbia reviews

167 approved reviews, newest moderated first

Robert V.
Aug 25, 2016
Truck Transmission repair.
Overall a very good exp. But had to wait awhile for my truck to be repaired. Prices were a little on the high side but they warranty for 24 mths. Very nice personnel, friendly and professional. Will recommend. Thank you. Robert V.
Response from Cottman of ColumbiaAug 27, 2016
Thank you for the recommendation, Robert, as well as your feedback. We are happy to hear you were satisfied overall, and we will be sure to use your comments to continue getting better for you. Gratefully, Cottman of Columbia
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Grace C.
Aug 24, 2016
Great. I would highly recommend. Will NOT give you the run around!!
Actually took the time to explain things. I would highly recommend them !
Response from Cottman of ColumbiaAug 27, 2016
We believe in straightforward service that only focuses on the needs of our customers, Grace. Thanks for telling us we hit the mark! Gratefully, Cottman of Columbia
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Tom B.
Aug 19, 2016
First time at Cottman
This was my first time using Cottman for service. They did everything they said they would do and it was done when they said it would be. I was very impressed when I called to check if it was done and the woman I talked to said, " They are bleeding the system and will be done when you get here." The clutch slave cylinder was replaced and not many people know it has to be bled. I would recommend Cottman highly it was a real good experience.
Response from Cottman of ColumbiaAug 23, 2016
Hi Tom, thanks for trusting our expertise and for recommending that knowledge on TrustPilot. Making first experiences great ones is always our aim, and we are proud knowing we did nothing less during your visit with us. Gratefully, Cottman of Columbia
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Melissa G.
Aug 18, 2016
Trustworthy and reliable!
Thank you so much!!! I'm so grateful for finding Cottman's!! They are knowledgeable and extremely thorough. The customer service they provide is honestly the best I've ever had in car service anywhere. I can't recommend them enough!!
Response from Cottman of ColumbiaAug 23, 2016
And we cannot thank you enough for that recommendation, Melissa! Your compliment of our knowledge, along with our vehicle and customer care, makes our team very proud, and we hope you know you are welcome here any time. Gratefully, Cottman of Columbia
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T V.
Aug 2, 2016
Awesome people (Team couple)
I haven't found an honest technician until now, someone like Tony. He recommended what my Honda needs at the time, without charging me for services that aren't needed. I trust him and his staff. Thank you so much Liz and Tony for caring for your customers.
Response from Cottman of ColumbiaAug 8, 2016
Thank you for offering us the opportunity to earn your trust, and then for taking the time to validate the fact that we succeeded in this! Our team does care about our customers and their needs, and it's so great to see this is obvious to you. Gratefully, Cottman of Columbia
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KEN
Jul 15, 2016
Great price and service
When I saw the dash engine light go I though I was in for an expensive, long fix on my car. Tony and Liz fixed my car for a great price and record time. I'll be back Thank You!
Response from Cottman of ColumbiaJul 15, 2016
Fixing your car in record time was our pleasure, Ken! Thanks for stopping in when that check engine light came on, and we will look forward to seeing you again next time. Gratefully, Cottman of Columbia
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Robert
Jul 13, 2016
Great work
A dealership wanted to replace my transmission for $9000 I went to Cottman and they fixed it for $95.
Response from Cottman of ColumbiaJul 14, 2016
Your review really makes us smile, Robert, as we always want to offer our customers the best value we can! Knowing we saved you so much, while offering a reliable repair, makes us very proud. Thank you for sharing! Gratefully, Cottman of Columbia
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Barbara H.
Jul 11, 2016
Transmission rebuild
The transmission on my 2004 Buick Regal was shifting hard and hesitating. Tony looked it over carefully and talked with me about what the problems could be. He was very knowledgeable but didn't talk over my head. I took my car in a couple of weeks later and had Cottman rebuild the transmission. I am extremely happy with the work done. The car drives great now, the price was fair, and I got a two-year warranty. It is no longer nerve-wracking to drive my car!
Response from Cottman of ColumbiaJul 14, 2016
It's so great to read your Buick is running as smooth as can be after your visit with us, Barbara! Keeping you and your car happy and on the road is why we are here, and we look forward to seeing you again the next time you need maintenance. Gratefully, Cottman of Columbia
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