Cottman of Columbia Reviews | Read Customer Reviews of cottmanofcolumbia.com

Cottman of Columbia Reviews | Read Customer Reviews of cottmanofcolumbia.com

Cottman of Columbia reviews

167 approved reviews, newest moderated first

Ed
Feb 24, 2016
Diagnostic
Cot an diagnosed my 2002 Mercedes E 320 with a rough running engine. The effort expended by his technician would put new meaning to the word THOROUGH. The estimate was more than reasonable. The diagnostic was explained in great detail.when I will have the repair made I would would be judged stupid taking it anywhere else
Response from Cottman of ColumbiaFeb 25, 2016
Thorough diagnostics and clear and respectful explanations of your vehicle's needs are the very things we want you to expect when you visit us, Ed. Thanks for validating our efforts by sharing your review. Gratefully, Cottman of Columbia
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John M.
Feb 24, 2016
My Cottman experience.
From the time I entered the Cottman facility, all I experienced was friendly, courteous, and professional service. They went above and beyond my expectations, based on my experience with customer service vehicle maintenance. They helped me and gave me good advice on things concerning my vehicle that wasn't even related to my transmission problem. They are very helpful, honest , and reliable. If ever I have a vehicle problem in the future that I can't fix. I will always turn to them first for a resolution, or recommendation. They are just that good. Very satisfied !!!
Response from Cottman of ColumbiaFeb 25, 2016
Your satisfaction is extremely important to us, and it's wonderful to read about how we earned your trust by providing friendly, courteous, honest, and efficient service. These traits are what we strive to offer our customers every day, John, and we very much appreciate the opportunity to serve you in such a way. Thank you. Gratefully, Cottman of Columbia
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Thomas
Feb 24, 2016
Great transmission people
They were very friendly and did a great job and were timely.
Response from Cottman of ColumbiaFeb 25, 2016
Hi Thomas, we know how important your vehicle is in your day-to-day life, so we always want to get the job done as quickly as possible. Thanks for sharing the friendly and prompt service you found with us. Gratefully, Cottman of Columbia
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William
Feb 24, 2016
Awesome
Very awesome
Response from Cottman of ColumbiaFeb 25, 2016
We're here for you, William! Thanks for your "awesome" review and business! Gratefully, Cottman of Columbia
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Randy
Feb 24, 2016
great people to work with
My truck was making a loud grinding noise at different times while driving. I had taken it to a garage where I was told bring it back when it's making the noise. I took it to Tony who finally said leave it with me and I'll find it. Finally 3 days later he called to tell me the right hub was bad. Long story short he found what was wrong and then repaired it at a very reasonable price.
Response from Cottman of ColumbiaFeb 25, 2016
Whether it's rattling, clinking, or clunking, we are always happy to help diagnose what's causing the noise and help you resolve the issue. Thanks for supporting us based on the efficiency and value you found here, Randy. We hope to see you and your truck again the next time you need maintenance. Gratefully, Cottman of Columbia
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Sara
Feb 24, 2016
my experiences at Cottman of Columbia
I have a 2005 Honda Pilot that had several problems and ultimately needed the transmission replaced. Cottman did a great job. Due to some extenuating circumstances, it took longer than they quoted to me, so they made it up to me by changing the oil for free. Liz is great in the office and will answer any questions you have. I have recommended them to others and will go back any time I experience trouble with any of my vehicles.
Response from Cottman of ColumbiaFeb 25, 2016
Hi Sara, thanks for bringing us your Honda and for recommending us to others! Your support means a great deal to our team, and we are happy to hear we did what it took to make sure your experience was worthy of five-stars. Gratefully, Cottman of Columbia
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Richard
Feb 24, 2016
Great people and Great service
Took care of our need with our car promptly and professionally!
Response from Cottman of ColumbiaFeb 25, 2016
Prompt and professional service is our mantra, and we thank you for validating our ability to meet this standard during your visit. Thanks, Richard! Gratefully, Cottman of Columbia
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