Cottman of Columbia Reviews | Read Customer Reviews of cottmanofcolumbia.com

Cottman of Columbia Reviews | Read Customer Reviews of cottmanofcolumbia.com

Cottman of Columbia reviews

Showing 10 reviews with 4 stars · Clear filters

David
Feb 12, 2019
I took my truck in for a diagnostic…
I took my truck in for a diagnostic test because the transmission was Slipping in 2nd and 3rd gear. I paid 100 bucks and got it back to find out what’s wrong with it and they told me the transmission was shot. They needed to take the transmission out for a complete diagnostic To tell me what exactly was wrong with it which would be a additional $500 I declined on the offer. But they were friendly and gave me Price ranges on how I should build my trans for the every day work I do with my truck.
Response from Cottman of ColumbiaFeb 13, 2019
David, thank you so much for the nice review. Thank you so much for your business and if you need any future help with your automotive needs we are here for you. Warm regards, Liz and Tony Foy
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Regina R.
Jan 15, 2019
Nice staff very helpful and fix my car…
Nice staff very helpful and fix my car fast get prices
Response from Cottman of ColumbiaJan 16, 2019
Thank you Regina, we are so happy to help you get your vehicle back on the road safely and at a fair price. Warm regards, Liz Foy
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Tom N.
Mar 20, 2018
I had to return for a transmission…
I had to return for a transmission leak. The transmission was still under the warranty. Cottmam replaced the defective part and sent me on my way. I was very pleased with the speed in which it was repaired and the professionalism of the personnel.
Response from Cottman of ColumbiaMar 21, 2018
Tom, we are very sorry that the transmission cooler was faulty and we are glad we were able to get it replaced for you so quickly. Receiving a faulty part is very difficult but we do our best to remedy the situation for our customers. Thank you so much for being so understanding and for leaving us this nice review. Please let us know if we can help you with any future automotive needs.
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Bob N.
Aug 19, 2017
The mysterious vibrating Front End
They, Cottman and its good people helped us through a crisis situation with my daughters Volvo.They seemed to have corrected the problem with the front end vibration and I had three different opinions as to what was causing the problem. Thank you, Robert Nelson, Jr.
Response from Cottman of ColumbiaAug 22, 2017
Helping you sift through the confusion, to get your daughter's Volvo running the way it should again, was our honor and pleasure, Bob! Thank you so much for your business, as well as your support online. Gratefully, Cottman of Columbia
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Kevin M.
Jul 18, 2017
Fast and Courteous
Fast, courteous and actually has the customer best interest in mind. I have and will continue to tell people I know about them.
Response from Cottman of ColumbiaJul 19, 2017
Every recommendation you send our way, including this one, is absolutely appreciated, Kevin! Thank you for taking some time to share your compliments online, and thanks for your business! Gratefully, Cottman of Columbia
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Troy H.
May 13, 2017
good service.
My first time having work done here st Cottman. Friendly staff,good service and pretty quick service. Overall very pleased with service. Would recommend Cottman.
Response from Cottman of ColumbiaMay 25, 2017
We are pleased knowing you are pleased, and every recommendation you send our way is greatly appreciated, Troy! Thank you for choosing us, and thanks for sharing your trust online. Gratefully, Cottman of Columbia
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Brian M.
Nov 21, 2016
Best customer service
Up front on their time line for looking at it and getting job done. Prob the best auto repair customer service I've experienced.
Response from Cottman of ColumbiaNov 21, 2016
We are honored to know you rate us as the best, Brian! Thank you very much for the kind review, and please be sure to let us know when we can serve you again. Gratefully, Cottman of Columbia
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Keith B.
Sep 18, 2016
Knowledge & honest mechanic
I've been happy with the work done on by these knowledgeable and honest mechanics. Despite a few defective parts they have stood behind their work and performed repairs under warranty.
Response from Cottman of ColumbiaSep 27, 2016
Thank you, Keith. We are happy to know we've done everything necessary to reach your satisfaction, and our team appreciates the positive feedback. Gratefully, Cottman of Columbia
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