Bren Z.
Not that bad, but could be a lot better.
I had some confusion over the circumference of a helmet I was planning to order, and contacted support. The listed circumference was 23.5", but me, being an idiot, didn't know what the quotation marks stood in for. The employee I spoke to said that it was in fact 23.5 cm, which is the size of AN ORANGE. That was a letdown. I then assumed that it was 23.5 inches and ordered 4 helmets. I got through everything else pretty smoothly, and the helmets came in 6 days. I am returning the helmets and will update my review when it is complete.