Costa SunglassesReviews of costadelmar.com

I unfortunately mostly post problems on Trustpilot but this time I am happy to report an instance where a company actually does what it said it would do and not take the entire season to do it! I lost both arms of my sunglasses and couldn't figure how they go back on, Costa took them in and sent me either a new pair or the old ones back very quickly, no charge. These were a gift and I was always gentile with them, that's why I couldn't tell if they were new or repaired. Thanks Costa!

I bought my first pair of Costas 12 years ago. They are very comfortable, but they had a lifetime warranty. That was the main reason for buying them. Unfortunately, I lost them in the ocean 10 years later. I was pretty upset, as I had never spent over $200 for a pair of sunglasses in my life. That year, my kids, who do not make a lot of money, saved up together and bought me a pair for Christmas. I was blown away. A couple of weeks ago, one of the arms broke when it got caught in my golf hat. I honestly don’t know how it happened. I submitted a claim, and then found out that they no longer have the lifetime warranty. That was very upsetting as they said the warranty had expired. They offered a replacement pair, but I would have to pay $140. If I do that, I now have $400 invested in a single pair of sunglasses that has a crappy warranty. It used to be justifiable to spend that kind of money for a pair of sunglasses because of the lifetime warranty. Unfortunately, they have lost a customer for life. Update: The automated reply says to me that they don’t even read reviews. This only solidifies my position.

Went to the website found the pair we know we like and was delivered a couple days quicker than we thought. The fish tail Costas are the only glasses my husband likes. He wears them everyday at work and has been for the past 10+years. Thank you.

Easy to order & quick delivery.

These glasses look good and are comfortable. Unfortunately, they didn't even last 2 months. No warranty support. I purchased the Rinconcito Blue Polarized Plycarbonate model directly from Costa Del Mar through Amazon. Many of the bad reviews describe that the glasses are fragile and break, and Cost Del Mar does not provide support. I thought I would be different because I take care of things. I should have listened. I kept them in the case that they came in and only wore them when I was outside in the bright sun for an outdoor activity. I probably wore them 10 times in 2 months. One time I wiped them with my soft shirt to clean them off, like I have on every pair of glasses I have ever owned, and the lens coating came right off. My shirt was covered in blue glitter from the material and the glasses were ruined. Naturally, since they were so new, I contacted Costa Del Mar and requested a warranty replacement because clearly no responsible company would build this into their product as a feature. Costa Del Mar simply replied with, "Upon evaluation of your claim, we have determined that the issue was not due to defective material or workmanship." Essentially, they confirmed that this is a normal feature of this product. At least they kindly gave me a 50% discount on my next pair of fragile plastic glasses. No thanks. Buy at your own risk.

great sunglasses, quick delivery and great guarantee

Las gafas son una pasada, el precio muy competitivo y la rapidez en el envío más que aceptable. Recomendable 100%

Easy resolve for evaluating a new pair of glasses.