CosmeticrxReviews of cosmeticrx.com

I talked with the staff and they helped me get the info I needed , walked me through the process and helped me till I was successful. So greatful for the pleasant attention and help.

My call was amazing Maritza picked up the phone and help me Take care of everything quickly

Had a great and easy experience with cosmetic rx. Called in with a couple questions and had fast and easy answers. The nurse was very helpful.

I'm giving 4 stars ONLY because I have not had my first medication shipment, but so far so good! I contacted customer service and reached Maritza after I hadn't heard beach regarding my consultation. She was super pleasant and helpful, advising what I needed to send over to complete the process. She also gave me a discount on upcoming refills. I'm hoping everything is a seamless as it seems to have gone so far. At the present I am happy with my experience.

Responsive to messages sent and easy to work with. Would recommend and use again!

Great customer service and care

It takes a really long time to get anyone to help you and then when they do, no one is on the same page. My package has been waiting for FedEx to pick it for 3 days now. The medication is supposed to be kept cold so I'm wondering if it's even going to still be good by the time I get it.

UPDATE (1/14/2025): I wrote the below review one week ago and gave this awful company a 5-star review because Maritza seemed compassionate and on the ball. She may be but the company is HORRIBLE. I can’t seem to get the doctor or anyone to forward my prescription over to the pharmacy, Red Rock Pharmacy. Red Rock is great but Cosmetic Rx is the worst. Don’t waste your time or money! 1/7/2025: I just finished a call with Maritza and she is a GEM! This company has a huge asset in Maritza as the first point of contact when calling, I signed up for Tirz online on Christmas Eve and realized that I had not heard from anyone. I called the number on the company’s website and easily got through. Maritza answered and walked me through what was still needed from me. She also went the extra mile and gave me a discount on the medication for coming months because of the delay. CosmeticRX, hold tight to this employee! She is the best and as a business owner, I know that people like her are hard to come by.