CosmeticrxReviews of cosmeticrx.com

I've been waiting on my medicine since it was "prescribed" on 11/30. Ive tried multiple times to get the tracking number or some kind of update with little to no luck. I just switched over so I missed this week's dose due to the slow response. I would love for someone to just respond- ive paid and feel like something isn't right.

I was sent the wrong dose three months in a row. You can only communicate through their website or email. Their website says they respond to messages within 24 hours but it takes anywhere from 1-3weeks for a response. Trying calling the number online left multiple messages to no avail. I filed a complaint with the BBB and was told I’d receive a the correct dosage complimentary after admitting their error. The dosage was never sent. They then backtracked stated it was delivered two weeks prior to them responding to the BBB which was the incorrect dose they said they would contact the pharmacy about. Their compound doesn’t seem to be as efficient either and they will continue to charge you after stopping your prescription.

I paused the refills and asked them to delete my account and they still charged me and shipped to the wrong address. Shame on CosmeticRX...I would never do business with them again.

The customer service is awful! Can't speak to a doctor after you sign up. No one responds in portal.

Excellent and quick process. I would highly recommend.

Interaction with the company has been great so far. Quick and easy setup. Awaiting medication.

Great company so far, Highly recommend. Very happy so far with communication and fast responses. Quick shipping and Melissa was great to work with

I purchased a Groupon for this product late Sunday night, and a physician quickly reviewed the consult documentation by Monday morning. The support team contacted me very timely the next morning and was very helpful in walking me through the dosage and what to expect in the future. Patient, knowledgeable and kind. Amazing customer service!