Cosmedique's ultra-concentrated skin revitalizing formula, obsessively engineered with the most age defying ingredients to enhance skin cells natural renewal process.
Cosmedique (cosmedique.com) has 42 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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FIBI C.
Im so glad I looked here before purchasing . What I do see is customer service responding back to look at the website for terms and conditions to all customers . How about you display them where they are visible then you might not have this issue . Either way not going for it ! Thanks trustpilot
Elisabeth C.
Thieves liars and deceivers. Robbed from me after I bought product for supposedly $39, but was informed that I was billed for over $2O0.Naturally I immediately cancelled but they failed to carry out my wishes. No ingredients listed on product so this remains a mystery and indicates that these people and there product are scammers.
Response from CosmediqueApr 7, 2021
Hello Elisabeth, We always encourage our customers to read the terms of their order before they place it. All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. I see we went over with your concern via email as well back February. We explained the terms of our 30-day trial promotion and you were aware that there was a payment due for the product you already received which is 50% OFF, at the end of your trial time. To date, we have not yet received a return from you and it's been almost a weeks now since I sent the return instructions to you. As per writing, your money-back guarantee for the initial order is still ongoing . If you have questions we recommend that you email customer support at [email protected] and will watch for your response as well.
Kj
Wow!!! Thank you trust pilot..so much. I nearly got sucked in by these thieves! Shame on you! So sorry for all the ladies who have lost there money :( I hope you manage to get it back and this scam company gets shut down asap. Although they are probably trading under a different name in the costa del sol by now .
Rana Al M.
Awful! I blame myself for not checking the reviews before making this purchase. I feel so taken advantage of! I can’t believe they are using my card details to make recurrent purchases when I never actually subscribed for a membership !! I am sickened and will literally never buy things online ever again from unknown companies! I don’t even know if I can get my bank to block transactions from this company ???
Response from CosmediqueMar 12, 2021
Hello Rana, We always encourage our customers to read the terms of their order before they place it. We also send you reminder emails for your refill orders to allow you time to cancel or reschedule if needed. All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. I see we went over with your concern via email as well. As per writing, your money-back guarantee for the initial order is still ongoing and refill order has been canceled as well. If you have questions we recommend that you email customer support at [email protected] and will watch for your response as well.
Marina E.
Why nobody talks about their experience on using the cream? Why I only read about money being taking out and scam so on... talk about the product for people who bought it, i guess you guys used it or no,? Like I used the cream, I do like though how my skin feels after it feels smooth and like rejuvenated. Having said that I do not know what exactly is in the cream, they don’t have a ingredients list which I am not happy about. But I do use it and so far my skin is okay, no adverse reactions as far as I am concerned. Not sure what to say about this company but it doesn’t feel completely flawless. I find myself that I can’t trust 100%. And it’s true their customer service sucks as they always display this “professional” attitude in the emails. One thing I will say, you have to keep emailing them, asking questions etc keep the conversation like open. One trick guys: cancel and report the card you used for purchase as lost and stolen, then you won’t have problems with charges. Just an idea.
Joanne C.
I was almost sucked into this vortex of scam charges and smug patronising response emails, How awful to be scammed out of money then to have a self righteous salt rubber singing company Trumpery, I can't think of anything worse, try hiring a human Cosmedique! Those responses those emails are dispicable shame on you those emails were what finally exposed the type of company you are, Make no mistakes, customer services, like real customer service never respond like that, I am so sorry this awful company is still misleading, thank you trust P, without you there would be more VICTIMS, Cosmedique I will be tweeting a truth tweet to my 10k followers an hopefully one of my bigger followers will run with it an get you the advertisements that you deserve.. U an Yr small PRINT.
Dana Lee Mongar D.
I think people who sale women products like this getting their hopes up and taking their money too should have to pay for the women who they ripped off, the company should have to pay for the women to have face lifts. It's wrong to get a woman's hopes up and make her think she's going to look younger if she uses your product and take her hard earned money too! I almost bought some and I would have been pissed off thank you so much for your reviews. Shame on the people who are in this company, that is so twisted u do people the way u are! The only thing I found that works some is retina or tretinoin topical cream a good derma roller and tca chemical peels u can order from Amazon or go to a doctor for better results from a chemical peel. I've tried a lot of products I am 56 and laid in the sun and tanning beds all my life. Oh ya u can order retina cream on the wish app with no prescription required and cheap. I'm no doctor or anything I'm just an ageing woman looking for the fountain of youth or a miracle. I just bought a jawzrize and it exercises your jaw muscles I think it's pretty cool so far. I mean it will give u muscles in your jaw and it won't be as good as a facelift but exercise is good for u and it does help u look better and feel better. Wouldn't it be kinda cool if that the more wrinkles u got the more beautiful u was. My mom and my grandma sure we're beautiful women and they had wrinkles do I guess beauty is in the inside ! So that would make people who sale this bad product to us very ugly don't u think !
Susan W.
Another payment has been taken by this company, even after assurance that my account was cancelled. So distressing, so far taken £260, although one fund, another amount taken. Please, please, be aware! Response so not true, this is a scam company, pls do not order from this company. Pls just look at previous reviews...can we all be wrong?!!!
Response from CosmediqueJan 28, 2021
Susan this is simply inaccurate. Your account with us has been closed since January 19th. Your refund for your return was processed on January 20th and nothing has happened since then as your account with us is closed. If you have questions we recommend that you email customer support at [email protected] *Additional Information - Susan you updated your review to say our response is untrue which is inaccurate. The payment you're referring to that was "taken after your account was closed" is from back in December which I thought we just resolved via email.
