CosmediqueReviews of cosmedique.com

Response from CosmediqueJul 5, 2021

Hello Ronny, We always encourage our customers to read the terms of their order before they place it. All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. Further to that as part of your original order we do also issue refills each 60-days until otherwise cancelled by you. As per writing, your subscription with us has been canceled as requested today July 7th. If you have questions we recommend that you email customer support at [email protected]

Response from CosmediqueJun 14, 2021

Hello Simone, Please be advised this information regarding subscription orders and the promotion was both on our website checkout page as well as in your order confirmation email.  I see we went over the terms with your via email as well. We do encourage all of our customers and potential customers to read the terms of any order they place with any company. As per writing we had canceled your subscription as you requested and confirmed you back last June 17th. Please contact us at [email protected] if you need assistance regarding on this matter.

Response from CosmediqueJun 3, 2021

Hello Dorothy, Please be advised this information was in our advertisement, on our website checkout page and on your order confirmation email. If you'd like, I can resend this original confirmation to you which clearly shows cost due in 30-days. I see we went over the terms with you last May 28th. To date, we have not yet received a return from you and did offered refund for 50% if you'd like to keep the product. Your order is still eligible for a refund under the 100-day money-back guarantee so you are more then welcome to return it still for a refund. Please contact us at [email protected] if you need us to resend the return instructions to you.

Response from CosmediqueMay 11, 2021

Hello Karen, Please be advised this information regarding the promotion order was both on our website checkout page as well as in your order confirmation email. I see we went over the terms with you last May 5th. You were upset about this transaction at which time we explained to you that you could still return the product for a refund. To date we have not received a return from you. Your order is still eligible for a refund under the 100-day money-back guarantee so you are more then welcome to return it still for a refund. Please contact us at [email protected] if you need us to resend the return instructions to you.

Response from CosmediqueApr 26, 2021

Hello Deirdre, This information was right on our website checkout page for your review prior to placing your order and also on your order confirmation email. As per writing, your account with us has been closed last November 2017. If you have questions we recommend that you email customer support at [email protected]

Response from CosmediqueApr 7, 2021

Hello Elisabeth, We always encourage our customers to read the terms of their order before they place it. All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. I see we went over with your concern via email as well back February. We explained the terms of our 30-day trial promotion and you were aware that there was a payment due for the product you already received which is 50% OFF, at the end of your trial time. To date, we have not yet received a return from you and it's been almost a weeks now since I sent the return instructions to you. As per writing, your money-back guarantee for the initial order is still ongoing . If you have questions we recommend that you email customer support at [email protected] and will watch for your response as well.