CorporateGift.comThe platform to manage ongoing gifting programsShop, store, and set up everything once, then drive employee engagement in minutes.Designed for frequent giftersOur features make recurrent gifting as simple as clicking a button. We take care of the planning, sourcing, customizing, budgeting, storing, and logistics so you can focus on appreciation.
CorporateGift.com (corporategift.com) has 193 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent
Administration & Services · New Jersey, New Jersey
Excellent
Administration & Services · Jersey City, New Jersey
Excellent
Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
193 approved reviews, newest moderated first
Lipa F.
I ordered custom chocolate boxes with our company logo and they were more than I could have anticipated. Turnaround time was fast and efficient. No damage to the chocolate boxes during shipping. Everything is packed neatly and handled with care. I Highly recommend ! Will definitely be using their services again.
Carlos
DON’T! We ordered over 180 gifts and many of our employees never got the e-gift email. The ones that did their link didn’t work. But what’s worse is that many got the wrong gift. Two of our employees that don’t drink alcohol due to their religious beliefs got alcohol baskets that they didn’t ordered. Maya the CEO was not apologetic at all and I felt since they already got all our money they didn’t care much.
Response from CorporateGift.comApr 14, 2024
Dear Carlos, Thank you for your candid feedback. We sincerely apologize for the issues you and your employees faced with your order during the holidays of 2020. It is clear from your experience that we did not meet the high standards we strive to uphold, and for that, we are truly sorry. The holiday season of 2020 posed unique challenges, as the pandemic significantly increased the demand for our eGift solution. This feature, which allows users to choose from a variety of physical gifts to be shipped to a designated address, saw an unprecedented surge in usage due to the restricted opportunities for in-person gift-giving. The sudden and dramatic increase in orders put a strain on our systems and processes as well as for our vendor partners, which contributed to the issues you experienced. At CorporateGift.com, we believe a company should be measured not only by its success but also by how it responds to feedback and adapts. We have taken your feedback seriously—learning from our mistakes and making necessary adjustments to ensure they are not repeated. I want to personally address your comments about the lack of empathy from our leadership. It's crucial to us that our clients feel valued and respected. We have taken steps to ensure that all our team members, including myself, are more responsive and sensitive to our clients' needs and concerns. We have learned a great deal from the feedback we've received, including yours, and have implemented new workflows and processes to improve our service. These changes were evident in the more successful handling of orders during the recent holiday seasons, and we encourage you to read our latest reviews reflecting these improvements. We value your business and are committed to making things right. Warm regards, Asi Erenberg CEO, CorporateGift.com
Vxoxo
Great service and wide selection of items. I called to ask questions and spoke with Omer (spellcheck :) Who was awesome, kind, and hilarious! Highly recommended!
Giulia Q.
We used this site to send egifts to our clients this year, which was helpful as we didn’t know all the home addresses. There were lots of options to choose from in their marketplace. One of the best customer service I have the pleasure to ask for assistance!
Tal S.
Great selection and friendly team to work with. This is our third year buying our Holiday gifting with CorporateGift for our tenants, employees and investors. We have our own address book in our account which makes such a large order (over 1000 gifts) super easy. Thinking about starting using them next year for all of our gifting needs including promo products
Amir N.
I received an eGift from my employer with multiple choices which was cool, I appreciated the chance to choose something I wanted and have it shipped to my house rather than our empty office!
Orr K.
I got to CorporateGifts through an E-gift that I received from my employer. On their website, I was given multiple options to choose from, which included not only explanations, but also pictures from different angles. After I made my decision, and confirmed my order, they kept in touch.They updated me as to the shipment status. When the package arrived (just in time for the holidays), I was very impressed not only with the packaging, and the gift that chose, but that there was a personal note included. The idea was my employer's, but the execution was CorporateGift's. Nicely done, and thank you.
Ashley R.
EDITED TO ADD: 3 months later, and I still haven't received my refund, despite many emails. I'm now handling this directly with paypal to get my money back. AVOID AT ALL COSTS I placed an $825 order for my business to test this company out for my promotional materials. When I first went to the website, a big pop-up appeared offering 10% off my first order, so I put in my email address and got confirmation that my coupon was “on the way”. However, the only email that came was a generic "welcome to corporategifts.com" email - no 10% off code. So I put my items in my shopping cart and then went to live chat and asked about the coupon there, but no one responded. So then I thought maybe it would be auto-applied at the time the order was placed, tying it into my email address. I proceeded to placed my order, and it still didn't apply. So I sent an immediate email, explaining all of this and asking for it to be applied or for my order to be cancelled if they were unwilling to honor it. No response to my email, 5 days later. Today I went back on live chat and explained the situation and all of my attempts to get this applied. The agent told they were unwilling to honor it/adjust my order after the fact, but they could send a coupon to use "next time". I told him I was not interested in that, and that they had failed to honor it by stating that it would be sent via email, and then not sending it (I got all their other emails, so this had nothing to do with just not receiving the coupon - it was just never sent), as well as failing to respond to my emails or chats that I had sent both before and after the order was placed. Despite all of that, he was unwaivering. They would not honor the 10% in order to keep my $800 order and retain me as a customer. While disappointed – I accepted their position and asked for cancellation/refund and I would take my business elsewhere. But apparently he was done with the conversation at that point, and proceeded to leave the chat – before my refund was confirmed, and without any warning. Thinking maybe he just lost connection, I stuck around/reinitiated to try to get resolution. Every time the chat system would auto-rejoin him back into the chat – he would see that it was me and immediately leave - this happened 3 times. Eventually he realized that I wasn't going to leave without a confirmation of my cancellation/refund, to which he finally replied that he was emailing it, and without waiting for my response, left the chat again. No "I'm sorry this didn't work out" or "Have a nice day" just exiting the chat out of irritation. It's the online chat version of being hung up on - over and over and over and over again. I was really disappointed that they didn't value my $800 order enough to extend a one-time refund to honor their 10% offer and try to retain new customer… but then to be essentially "hung up" on 4 times while asking for confirmation of my refund - that is what prompted me to leave this review. That was one of the most unprofessional experiences and appalling customer service encounters I’ve ever had.
Response from CorporateGift.comApr 14, 2024
Dear Ashley, Thank you for taking the time to provide your detailed feedback. I am deeply sorry for the frustration and inconvenience you experienced with your order during the holiday season of 2020. Clearly, we did not live up to the high standards we set for ourselves, and I sincerely regret any disappointment caused. The challenges of the pandemic during 2020 led to an overwhelming demand for our services. This unexpected surge affected our ability to manage orders effectively, which in turn impacted our internal systems and strained our partnerships with vendors. These pressures contributed to the service shortfalls you experienced. I also want to address the issues regarding our customer service, as it's evident that we failed to provide the understanding and support you deserved. Ensuring that our clients feel valued is paramount, and it’s clear that we missed the mark. We have since made substantial improvements to our customer support framework to enhance responsiveness and empathy across all client interactions. We've taken your feedback to heart, learning valuable lessons that have led to better processes and systems in place. The positive changes implemented have already shown results in subsequent holiday seasons, which can be seen in more recent reviews. I understand that your refund has been handled through PayPal. Additionally, we have revamped our refund process to ensure it is more streamlined and transparent, minimizing the chance for such issues to recur in the future. Thank you once again for your honesty. We are dedicated to improving and hope to earn back your trust. Warmest regards, Asi Erenberg CEO, CorporateGift.com