The platform to manage ongoing gifting programsShop, store, and set up everything once, then drive employee engagement in minutes.Designed for frequent giftersOur features make recurrent gifting as simple as clicking a button. We take care of the planning, sourcing, customizing, budgeting, storing, and logistics so you can focus on appreciation.
CorporateGift.com (corporategift.com) has 193 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Website
corporategift.com
Category
Administration & Services
Location
Tenafly, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 6% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I order two items from this place and never receive them. Every time i talk to there service line they said, its on its way, well it wasn't. And never showed, that was 9 months ago. This place stole from me and if it was located in the US I would drive there or fly and get my money back. Do not Buy from This Place!
Response from CorporateGift.comSep 20, 2026
We take complaints like this seriously, which is why we carefully reviewed our records before responding.
We have been unable to identify any customer, order, or customer service interaction matching the experience described in this review.
We are extremely proud of the level of customer service we provide, something that is consistently reflected in the many reviews from our customers.
CorporateGift.com is a U.S.-based company, headquartered in Tenafly, New Jersey, so the comment suggesting otherwise also makes us question whether this review was actually intended for our company.
If the reviewer did place an order with CorporateGift.com, we invite them to provide their order number, and we will be happy to investigate immediately.
YL
yung L.
This is the worst company in the…
This is the worst company in the world.THEY ARE SCAMMING!u will never receive a package Im going through small claim court for this DONT DO IT BIG SCAM!
Response from CorporateGift.comJul 24, 2026
We have thoroughly searched our records but have been unable to find any order, customer name / account, or support case matching your review.
It's possible this review was intended for a different company. If so, we'd greatly appreciate it if you could review the business you meant to leave feedback for and remove this review, as it has a significant impact on our reputation.
If you do believe your experience was with us, - CorporateGift.com - please contact us directly with your order number or the email address used for your purchase. We'll investigate immediately and do everything we can to resolve the issue.
CC
Construction C.
Order more that 3 months late
We decided to use a gifting platform for our Holiday gifting for the first time ever this year, and chose CorporateGift.com due to the good reviews, wide selection, and ease of use. It has been 4 MONTHS and the majority of our order has NOT been shipped out. We didn't follow up with our order for a while because we trusted that it would be done. When we checked in early February and found the issue we were mortified - and found out that customer service was waiting on a response to a proof that they have never actually sent us! We were annoyed, but cleared it up and again trusted that it would be taken care of. It is now the end of MARCH and our holiday gifts STILL have not gone out. We sent red and green m&m's!! What are our clients going to think when they receive them in April (if they get them at all at this point)?? I am horrified, and not even sure how to proceed at this point.
BB
Bruce B.
Terrible fulfillment...not customer centric
Our Chief Risk Officer graciously allowed his staff to make a Christmas gift selection through CorporateGift.com. When my gift arrived it was an item I dint order (nor did I want). I reached out to their customer service link/team and after going through a series of emails and sending video proof of the gift I received, I was told that the gift I ordered wasn't available. They essentially said "tough" that is what you are getting. I was never allowed to reselect something I actually wanted, just suck it up and take what they sent. Again, this was after multiple email exchanges and yet they did NOTHING to fix their problem with fulfillment. Please think hard before engaging with this vendor or risk alienating your employees because the have no integrity or dedication to doing what is right by the consumer. We are an extremely large retail bank and I will be with senior leaders this week and will let them know and let them decide if you are a vendor we should ever use again.
ZB
Zach B.
More of a headache
Ordered gifts a few employees. They couldn't fulfill the order for one of them. They didn't even let me know, I had to reach out to them. I asked them just to let my employee pick a new gift, they said no. Not until the vendor they had the order with cancelled the order on their end. Its a long story, but either way my employee was not going to get the gift until weeks after it was ordered so I just canceled. The person behind the help chat could not do anything other than just tell me I have to wait. They still have not refunded the order. Even if they are waiting for money or confirmation back from their vendor, they should still refund me. The should not pass the problems they have with their vendors on to customers. Generally just a headache to deal with when this is supposed to save you time.
Response from CorporateGift.comApr 12, 2024
Dear Zack,
Thank you for sharing your feedback. We are truly sorry for the challenges you experienced with your order during the holiday season of 2022. At that time, an unprecedented demand for our solution and services did indeed stretch our capabilities, affecting our usual standards of service.
Since then, we have taken significant steps to improve. We've revamped our workflows and processes to better handle peak times, which resulted in a much smoother experience during the recent 2023 holiday season. We encourage you and others to review the recent testimonials that reflect these improvements.
Regarding your specific concerns, we want to assure you that we've also refined our communication protocols and vendor relationships to prevent similar issues in the future. We understand the importance of timely updates and are committed to transparency with our customers.
Please accept our apologies for any inconvenience caused. Your experience has been instrumental in driving these positive changes.
Warm regards,
Asi Erenberg
CEO
CorporateGift.com
ME
Meg
Would not recommend
More than half the orders never arrived, out of stock on the items that had already been delivered (found out AFTER paying) One order never arrived due to poor packaging where the bottle of alcohol broke. I have called four times, emailed and have no refund or resolution at this time and our company has been ordering from them for ten years however this business will discontinue after this bad experience.
Response from CorporateGift.comApr 14, 2024
Dear Meg,
Firstly, thank you for taking the time to share your experience, and we sincerely apologize for the issues you encountered with your orders during the holiday season of 2022. Your loyalty means a great deal to us, and it's clear we fell short of the high standards you've come to expect from us.
We recognize that the unprecedented demand during that period significantly impacted inventory and delivery processes. Acknowledging this, we've since implemented substantial improvements in our workflows and operational procedures, particularly during peak times. The positive outcomes of these changes were evident during the smoother holiday season of 2023, and we encourage you to read the recent reviews that reflect these improvements.
At CorporateGift.com, we believe a company should be measured not only by its success but also by how it responds to feedback and adapts. We have taken your feedback seriously—learning from our mistakes and making necessary adjustments to ensure they are not repeated.
We value your business and would welcome the opportunity to regain your trust. Please feel free to reach out to me if you would like to discuss this matter further or if there is anything specific we can do to assist you.
Warm regards,
Asi Erenberg
CEO
CorporateGift.com
CA
Carlos
DON’T use corporategift.com!
DON’T! We ordered over 180 gifts and many of our employees never got the e-gift email. The ones that did their link didn’t work. But what’s worse is that many got the wrong gift.
Two of our employees that don’t drink alcohol due to their religious beliefs got alcohol baskets that they didn’t ordered.
Maya the CEO was not apologetic at all and I felt since they already got all our money they didn’t care much.
Response from CorporateGift.comApr 14, 2024
Dear Carlos,
Thank you for your candid feedback. We sincerely apologize for the issues you and your employees faced with your order during the holidays of 2020.
It is clear from your experience that we did not meet the high standards we strive to uphold, and for that, we are truly sorry.
The holiday season of 2020 posed unique challenges, as the pandemic significantly increased the demand for our eGift solution. This feature, which allows users to choose from a variety of physical gifts to be shipped to a designated address, saw an unprecedented surge in usage due to the restricted opportunities for in-person gift-giving.
The sudden and dramatic increase in orders put a strain on our systems and processes as well as for our vendor partners, which contributed to the issues you experienced.
At CorporateGift.com, we believe a company should be measured not only by its success but also by how it responds to feedback and adapts. We have taken your feedback seriously—learning from our mistakes and making necessary adjustments to ensure they are not repeated.
I want to personally address your comments about the lack of empathy from our leadership. It's crucial to us that our clients feel valued and respected. We have taken steps to ensure that all our team members, including myself, are more responsive and sensitive to our clients' needs and concerns.
We have learned a great deal from the feedback we've received, including yours, and have implemented new workflows and processes to improve our service. These changes were evident in the more successful handling of orders during the recent holiday seasons, and we encourage you to read our latest reviews reflecting these improvements.
We value your business and are committed to making things right.
Warm regards,
Asi Erenberg
CEO,
CorporateGift.com
AR
Ashley R.
Extremely unprofessional customer service, doesn't stand behind their offers
EDITED TO ADD: 3 months later, and I still haven't received my refund, despite many emails. I'm now handling this directly with paypal to get my money back. AVOID AT ALL COSTS
I placed an $825 order for my business to test this company out for my promotional materials. When I first went to the website, a big pop-up appeared offering 10% off my first order, so I put in my email address and got confirmation that my coupon was “on the way”.
However, the only email that came was a generic "welcome to corporategifts.com" email - no 10% off code. So I put my items in my shopping cart and then went to live chat and asked about the coupon there, but no one responded. So then I thought maybe it would be auto-applied at the time the order was placed, tying it into my email address.
I proceeded to placed my order, and it still didn't apply. So I sent an immediate email, explaining all of this and asking for it to be applied or for my order to be cancelled if they were unwilling to honor it. No response to my email, 5 days later.
Today I went back on live chat and explained the situation and all of my attempts to get this applied. The agent told they were unwilling to honor it/adjust my order after the fact, but they could send a coupon to use "next time". I told him I was not interested in that, and that they had failed to honor it by stating that it would be sent via email, and then not sending it (I got all their other emails, so this had nothing to do with just not receiving the coupon - it was just never sent), as well as failing to respond to my emails or chats that I had sent both before and after the order was placed.
Despite all of that, he was unwaivering. They would not honor the 10% in order to keep my $800 order and retain me as a customer. While disappointed – I accepted their position and asked for cancellation/refund and I would take my business elsewhere. But apparently he was done with the conversation at that point, and proceeded to leave the chat – before my refund was confirmed, and without any warning. Thinking maybe he just lost connection, I stuck around/reinitiated to try to get resolution. Every time the chat system would auto-rejoin him back into the chat – he would see that it was me and immediately leave - this happened 3 times. Eventually he realized that I wasn't going to leave without a confirmation of my cancellation/refund, to which he finally replied that he was emailing it, and without waiting for my response, left the chat again.
No "I'm sorry this didn't work out" or "Have a nice day" just exiting the chat out of irritation. It's the online chat version of being hung up on - over and over and over and over again. I was really disappointed that they didn't value my $800 order enough to extend a one-time refund to honor their 10% offer and try to retain new customer… but then to be essentially "hung up" on 4 times while asking for confirmation of my refund - that is what prompted me to leave this review. That was one of the most unprofessional experiences and appalling customer service encounters I’ve ever had.
Response from CorporateGift.comApr 14, 2024
Dear Ashley,
Thank you for taking the time to provide your detailed feedback. I am deeply sorry for the frustration and inconvenience you experienced with your order during the holiday season of 2020.
Clearly, we did not live up to the high standards we set for ourselves, and I sincerely regret any disappointment caused.
The challenges of the pandemic during 2020 led to an overwhelming demand for our services. This unexpected surge affected our ability to manage orders effectively, which in turn impacted our internal systems and strained our partnerships with vendors. These pressures contributed to the service shortfalls you experienced.
I also want to address the issues regarding our customer service, as it's evident that we failed to provide the understanding and support you deserved. Ensuring that our clients feel valued is paramount, and it’s clear that we missed the mark. We have since made substantial improvements to our customer support framework to enhance responsiveness and empathy across all client interactions.
We've taken your feedback to heart, learning valuable lessons that have led to better processes and systems in place. The positive changes implemented have already shown results in subsequent holiday seasons, which can be seen in more recent reviews.
I understand that your refund has been handled through PayPal. Additionally, we have revamped our refund process to ensure it is more streamlined and transparent, minimizing the chance for such issues to recur in the future.
Thank you once again for your honesty. We are dedicated to improving and hope to earn back your trust.
Warmest regards,
Asi Erenberg
CEO,
CorporateGift.com
