Meg
Would not recommend
More than half the orders never arrived, out of stock on the items that had already been delivered (found out AFTER paying) One order never arrived due to poor packaging where the bottle of alcohol broke. I have called four times, emailed and have no refund or resolution at this time and our company has been ordering from them for ten years however this business will discontinue after this bad experience.
Response from CorporateGift.comApr 14, 2024
Dear Meg, Firstly, thank you for taking the time to share your experience, and we sincerely apologize for the issues you encountered with your orders during the holiday season of 2022. Your loyalty means a great deal to us, and it's clear we fell short of the high standards you've come to expect from us. We recognize that the unprecedented demand during that period significantly impacted inventory and delivery processes. Acknowledging this, we've since implemented substantial improvements in our workflows and operational procedures, particularly during peak times. The positive outcomes of these changes were evident during the smoother holiday season of 2023, and we encourage you to read the recent reviews that reflect these improvements. At CorporateGift.com, we believe a company should be measured not only by its success but also by how it responds to feedback and adapts. We have taken your feedback seriously—learning from our mistakes and making necessary adjustments to ensure they are not repeated. We value your business and would welcome the opportunity to regain your trust. Please feel free to reach out to me if you would like to discuss this matter further or if there is anything specific we can do to assist you. Warm regards, Asi Erenberg CEO CorporateGift.com




