Corolla Classic VacationsReviews of corollaclassicvacations.com

They were very responsive to our needs during our week vacation in Whalehead in 2017. My only recommendation would be to update GUESTWEB so that each family can make separate payments like other realtors do. Other than that, they were a pleasure to deal with.

House needed some upgrades. Left messages the past two years to that affect and nothing done about it. Understand they are just the agent but still they are the face of the property and should have received a response at the least. Renewal process is ridiculous and should not cost ANYTHING to do so. Finally the house was being torn down this year and so no alternative was given of where to stay this coming summer. Disappointing to say the least.

We watched cleaning people go in an out all day until 4pm and when we were aloud in the house it was filthy. Floors were not swept, carpets were not vacuumed. Food crumbs everywhere. Dust everywhere. Cleaning lady was very rude. After numerous phone calls while we were there and even several months after we got home we were offered a whopping $100 off our next stay. We rent $9,000.00 homes. Thanks but no thanks. We will rent from Twiddy!

We did a survey and sent e mails after our trip last summer. The pool deck was rotting, water was dripping through the ceiling from an air condotioner, the refrigerator door was rusting, the wood floors were sticky, the kitchen counter top was deteriorating, etc. Additionally, the homeowner had contractors in the house while we were out without our approval. All of this was brought to the attention of the local office. Seemed the only think they cared about was when we were leaving....

I have used Corolla Classic 14 years. As their business grew, they lost some attention to detail by trusting housekeeping services and other trade to self-police their service levels. When I brought this to their attention, they did respond favorably and the last year was much better than the previous two years.

Great service and quality homes. Our rentals were as advertised and the company was responsive to our requests throughout our various stays. The Corolla area is also a perfect vacation spot.

Property is wonderful! Only problem I had was that I was forced to pay $50, which could not be applied to rent, just to hold a reservation because Corolla Classic Vacations system was not ready to accommodate next year’s reservations. So it was a lost $50.

Customer service was excellent and we hope to find our vacation home clean and in good shape when we get there in ‘May 2018! Thanks for the excellent customer service. Debbie Stevenson, Toano, VA