Cornerstone Mantels & Fire Reviews | Read Customer Reviews of cornerstonemantels.com

Cornerstone Mantels & Fire Reviews | Read Customer Reviews of cornerstonemantels.com

Cornerstone Mantels & Fire reviews

154 approved reviews, newest moderated first

Darrell M.
Oct 1, 2014
Curious that you would ask my opinion
Good products and excellent initial contact. Very informative and helpful.. Trouble is that my order has never been completed! I've emailed and recieved responses but as of yet I have not recieved all the products I paid for!! I'd honestly given up. I figured I'd have to chalk this one up to experience. What happens now will determine two things... my future business and the real quality of the company.. We'll see huh
Response from Cornerstone Mantels & FireOct 1, 2014
Hi David, Thank you for your feedback. This is exactly why we have set up the new feedback system is to make sure that we have a better customer support system. We are looking into your order and will make sure to expedite any items that have not been received. Give us 24 hours to get back to you and research the details of your order.
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Kristin B.
Oct 1, 2014
Fireplace mantel entertainment center
Beautiful piece of furniture and not that difficult to put together. I did it myself in one afternoon. The only downside if the media space directly above the Fire box, with the pull down window/door, is not very high. I have an older DVD player that is too high to fit. I was due for an updated one anyway. I would recommend this product!!!
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Louise M.
Oct 1, 2014
Great tech support!
Cornerstone Mantels has great prices on the Fireglass and burners. I called with some technical questions and got answers to all the questions I asked plus some important suggestions. Thanks!
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Adrian H.
Oct 1, 2014
Beautiful and good Quality
Nice quality products
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Emily W.
Oct 1, 2014
Outstanding staff!
You know how it is anymore. Companies are like a different species and the humans that work for them are like programmed machines. This is a company with real people working there! I have purchased a few items from Cornerstone Mantels & Fire. The people I spoke to (yes, real people) were able to look up what I previously ordered so that I could pick out the correct add on that I needed. In a day and age of corporations pretending to be people, this is a company that has actual, intelligent people on their team. So refreshing!
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Michael D.
Oct 1, 2014
Reps gave detailed specs of gas torches and commented well of its history
I have gotten the "wow" factor of outside gas torches on four pillars from all guests to my home. The company made the sale well and fulfilled the order well.
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Becky B.
Oct 1, 2014
My mantel is beautiful!!!
We were redoing our fireplace and I had no idea where to get a mantel. So I just typed. Mantels and googled it. Found the one I loved! Just match every thing our tile. Then I looked on the other web sites and they were higher priced for ugly mantels. I placed my order and the mantel was on my porch!! That was 3 days !! I would not hesitate to order again!!!
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George
Oct 1, 2014
Great Company.
Great products, service and received my order fast. I have been purchasing ethanol fuel and all of my fire pit products from Cornerstone. They have an incredibly knowledgeable staff and helped me design my entire outdoor room. The amount of time they spent with me was amazing. And, they helped point out ways that I could save allot of money. I would have spent about $1,000 more if I went with another company. Highly recommend.
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