CornerstoneMantels.com is your number one resource for innovative Fireplace Products, Chimney Products and Outdoor Living products. Our diverse direct connection with manufacturers allows us to offer the largest selection of up-to-date products with speedy shipping times at the lowest prices possible. Our expert staff of professionals is here to help you pinpoint your needs and design a professional hearth & home product at a price you can afford.
Cornerstone Mantels & Fire (cornerstonemantels.com) has 154 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Decoration & Interior · San Jose, California
Excellent
Decoration & Interior · Los Angeles, California
Excellent
Decoration & Interior · Ontario, California
Excellent
Decoration & Interior · Agoura Hills, California
Excellent
Showing 13 reviews with 4 stars · Clear filters
Mike S.
The buying experience was painless and price very good. The delivery experience needs some work. There was no notice that the order had shipped nor expected delivery date. Overall it was a positive experience.
Rick
I waited two weeks longer than expected for the screen to arrive, but it arrived undamaged and properly packed. The screen is excellent quality and works perfectly.
jcs
torches are absolutely wonderfull, but seller was not informed of manufactures eliminated accessory, waited to long for refund on accessories that manufacture no longer carried, a post cover, I found it elsewhere from different manufacture, seller should educate and be up to date on items
David
Good prices vs other vendors for same product. But time from order to receiving item is pretty long.
Mary
This was a great product and a beautiful addition to our patio but there weren't any instructions which is a little scary when you are working with propane. It does go through propane fairly quickly. We got about 5 evenings out of one tank (about 10 hours). It also cooks great s'mores.
Response from Cornerstone Mantels & FireJul 14, 2015
Thanks for your feedback. Many of the fire pit parts are sold individually and as "parts". This includes all of the American Fireglass kits. Very similar to how you would purchase parts at your local hardware store. Only UL listed products/appliances come with instructions per US standards. We are more than happy to help you troubleshoot your installation. We have professional fireplace techs that can make sure you are using the right parts for your design. Your review does not include order number so if you can email us at [email protected] or contact us at 888-520-3473 and ask for level 2 tech support we can help with your fuel questions. If you are using a 20lb tank 5 nights of use is probably accurate depending on the burner system you have. Regards, George
Shaun S.
Pros: Super nice people, super easy transaction, delivered on schedule (time frame given) and the price...The price is just UNREAL Saved us HUUUUGE money on something that shouldnt cost as much as it does elsewhere. These guys had it priced right. Thank you!!! Con: The only issue is the tracking of my order and I am not sure it can be resolved since it is sent off to Manu for delivery. Not really even a "Con" except for people like to who track things every movement.
Mark
Great service from these guys! It was a bit unsettling having to leave a message for service but they promptly returned my call and helped me with my purchase.
Gn
They lost our order. Nothing would have shipped if it weren't for me calling. But they were very nice and the fire glass looks awesome. Great pricing too.