Coravana Reviews | Read Customer Reviews of coravana.com

Coravana Reviews | Read Customer Reviews of coravana.com

Coravana reviews

323 approved reviews, newest moderated first

Jackie M.
Aug 29, 2021
Great products
Great products - easy ordering system Have order for me and sent gifts to friends abroad Great service Would recommend to my friends
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customer
Aug 16, 2021
Beautifully Embellished Flip Flops!
I’m very happy with my Coravana flip flop purchase. The sandals are beautifully crafted and I received a free gift with purchase. The timing for delivery wasn’t too bad about a week or so. Overall I’m very happy with my purchase and would purchase from them again.
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Frank T.
Jul 25, 2021
Purchased 3 pairs of cheap flip flops…
Purchased 3 pairs of cheap flip flops with added beads. Paid $397. Terrible product with pathetic return policy of 14 days. After first review invited to return product. Paid $80 to ship product back to Tel Aviv. A month later received $216 partial refund. Do not purchase from this company. It’s a complete scam.
Response from CoravanaJul 26, 2021
Hi Frank, We will start by saying that we are very sorry to hear that you were not satisfied with your purchase and the overall experience, customer care is a top priority for us at Coravana, please see all the 5 star reviews below. Regarding the quality of the product- our flip flops are made with Havaianas (biggest flip flops manufacturer in the world) and Swarovski crystals (the highest quality crystals in the market), everything made by hand to the best quality, therefore, describing them as cheap flip flops with added beads is just not true. Our return policy is 30 days from the day of delivery and not 14 days- https://coravana.com/pages/return-policy If you shipped them to our Tel-Aviv address then this was your choice, you could have sent them to the US address in Houston, it is also shown clearly in the return policy link above. As for the partial refund, if you believe a mistake was done simply write us to- [email protected] and we will take care of it. We did not receive an email from you. We are always responsive and available. Again, the last thing we want is that our clients will feel disappointed with their purchase, we will do everything we can to prevent or correct this feeling. Best, The Coravana team
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Customer
Jul 20, 2021
Flip Flops
The flip flops are beautiful and so comfortable. I was extremely happy with them.
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Adriana L.
Jul 1, 2021
Estoy feliz con mis compras de…
Estoy feliz con mis compras de Coravana. Son artículos modernos, muy originales y con gran variedad. Excelente calidad Muy buen servicio y atención. Lo recomiendo ampliamente.
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Kelly S.
Jun 27, 2021
I have ordered 8 pairs of these sandals…
I have ordered 8 pairs of these sandals and love them all!! They can be used for casual or more dressy wardrobe
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Lisa
Jun 15, 2021
I’m a flip flop snob
I’m a flip flop snob. I usually buy my favorites in Italy when I travel there. But Coravana blows away the ones I find in Italy. So well done. I love them and could buy them in every color!!!
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Frank
Jun 15, 2021
Terrible purchase
Terrible purchase. Poorly made and 14 day return policy is pathetic.
Response from CoravanaJun 15, 2021
Hi Frank, We're truly sorry to hear you are not satisfied with your purchase, the expectations from photos alone are not always met. That being said, we stand behind our products and we are very proud with the quality of our handmade jewelry, each piece we make is made to the highest quality. Our return policy has changed to 30 days from the day of delivery and is very easy to make. We would love to offer you an exchange or a refund and we are always available to talk:)
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