COPYMINDReviews of copymind.me

Response from COPYMINDDec 15, 2025

We’re really sorry to read this and we fully understand how upsetting and infuriating this situation must have felt 💛 Thank you for taking the time to describe your experience so clearly. We want to be transparent here. If charges continued after the date you mentioned, it most likely means that the subscription cancellation did not go through successfully on the system side. We know how unfair it feels to see money withdrawn when you believed everything was already canceled, and we’re truly sorry for the stress this caused. At the moment, our support team is experiencing slower response times, which may explain why you received repeated or delayed replies. That said, this does not mean your case is being ignored. We absolutely will get back to you with a clear result after reviewing the billing logs and cancellation status in detail. If a charge was made after the confirmed cancellation date, this is something we take very seriously and will address accordingly. We never want anyone to feel misled or unsafe using COPYMIND, and this experience clearly did not reflect our intentions or values. Thank you for your patience while we look into this properly. We understand your frustration, and we are committed to following up with clarity and resolution 🌿

Response from COPYMINDDec 15, 2025

We’re truly sorry that you had such a frustrating and upsetting experience — we completely understand how stressful it can feel when you’re unable to log in while charges are still going through 💛 Thank you for taking the time to share this with us. We’d like to clarify a few important points. At the moment, our support team is experiencing a delay in responses, and we’re very sorry that you received an automated reply that didn’t address your situation properly. That’s not the level of care we aim to provide. Access to COPYMIND is granted immediately after registration for all users with an active subscription. In most cases, login issues can be resolved by resetting the password — it’s important to use the same email address that was used during registration. The password reset/login link allows you to regain access without needing to wait for support. We genuinely regret that technical difficulties and delayed support prevented you from properly trying the trial and led to such a negative experience. This is not what we want for anyone using COPYMIND. We will make sure the subscription and billing situation is reviewed and handled fairly. Thank you again for bringing this to our attention. Your feedback matters to us, and it helps us improve 🌿

Response from COPYMINDDec 12, 2025

Thank you for taking the time to share your feedback. We hear the severity of your claims regarding money and refunds, and we want to assure you we take these accusations of fraudulent activity very seriously. We are truly sorry that you feel you have been misled or unfairly charged. To address your specific payment and refund concerns immediately, we must review the details of your account against our official Money-Back Policy. Please send an email directly to our support team with the details of the email address used for registration and the date of the charge: 📧 [email protected] Our specialists will personally investigate your transaction history, provide a full consultation regarding your eligibility for a refund under our policy, and resolve the matter transparently. We are committed to resolving this and ensuring clarity for you🌿

Response from COPYMINDDec 11, 2025

We hear your deep frustration and distress, and we are truly sorry you encountered such an unpleasant experience. We want to clarify clearly: We Do Not Call: COPYMIND never contacts users via phone calls. We do not have phone support. Any calls claiming to be from us are fraudulent, and we advise you to block them. Subscription Cancellation: You do not need to cancel your subscription through your bank. The cancellation feature is always available directly in your COPYMIND profile. So that we can fully investigate your specific situation, payments, and provide you with a personal consultation, please email our support team. We will carefully review your case and provide all the necessary information: 📧 [email protected] 🌿

Response from COPYMINDDec 10, 2025

Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced regarding the refund process. We aim to provide a positive and supportive experience for all of our users, and it’s disappointing to hear that we didn’t meet your expectations. Please know that we take your concerns seriously, and we would like to assist you in resolving this issue. If you haven’t already, please reach out to our support team at [email protected] , and we’ll ensure your refund request is handled promptly. Your feedback is valuable, and we’ll continue working to improve our service and offerings. If there’s anything further we can do to assist, please don’t hesitate to contact us. We appreciate your understanding and patience 💛

Response from COPYMINDDec 10, 2025

Thank you for sharing your concerns, and we’re really sorry to hear about the issues you’ve experienced. We take billing errors seriously, and we understand how frustrating it can be when things don’t go as expected. Please rest assured that our support team is committed to resolving this for you. If you haven't already, please contact us at [email protected] with all the relevant details and records of the charges, and we’ll make sure to correct this and honor our refund policy. We’re here to help and ensure this issue is addressed promptly. Thank you for your patience, and we apologize for the inconvenience 💛

Response from COPYMINDDec 10, 2025

Thank you for sharing your feedback, and we sincerely apologize for the experience you've had. We take your concerns seriously, and I’d like to address a few points to clarify the situation: 1️⃣ Currency Transparency: We understand your frustration, and we make sure to display the currency clearly when clicking on subscription details. The pricing is listed in USD on the payment page, and we do this to avoid cluttering the page with extra details. We’ll continue to review our process to ensure it’s as clear as possible for all users, and we appreciate your feedback on this. 2️⃣ Refund Policy: Our Money-Back Guarantee policy does require 7 consecutive days of activity for a full refund, which is why we couldn’t honor a refund for the USD 26.99 subscription in your case. While we understand this may not align with your expectations, this policy is applied consistently for all users. 3️⃣ Unauthorized Charge: Regarding the USD 49.99 charge, the one-time personalized readings purchase is an optional feature, and there’s a “Skip” button during the process to avoid it. If you accidentally accepted this, it is clearly marked as a non-refundable charge in the terms at the time of purchase. We deeply regret that your experience hasn’t met your expectations. Please feel free to reach out again if you have any further questions, and we’re here to assist you in resolving any issues within the guidelines of our policy. Thank you for your understanding 💛

Response from COPYMINDDec 5, 2025

We are so sorry to hear that you feel you are being ignored regarding your refund request 😞. We understand this is frustrating. We want to assure you that your request has been received. Our Support Team is currently managing a higher volume of messages than usual, and we process every request strictly in the order it was received. Please know that we see your message, and a response is definitely coming. We will reach your request as quickly as we can and will manage the refund process for you. Thank you for your patience while you wait 🌿