Anna K.
I paid for this service
I paid for this service, and I have no access to anything, and I just get constant emails asking me to take another plan? I want a refund. i paid through PayPal.
Response from COPYMINDDec 23, 2025
Thank you for reaching out — we’re really sorry this has been such a frustrating experience 🤍 We want to help clarify and resolve this as quickly as possible. After a successful payment, access details are always sent by email, so we recommend checking: your Inbox Spam / Junk Promotions (if you use Gmail) and any other email addresses you may have used during checkout (including PayPal email) It’s possible the confirmation and access emails went to a different address than expected. To sort this out properly and check your payment, please contact our support team directly at: 📧 [email protected] When you write in, please include: the email(s) you may have used confirmation that the payment was made via PayPal and, if possible, a screenshot or PayPal transaction ID Our team will review everything carefully and help you regain access or discuss refund options. We truly want this to be handled fairly and transparently 💛



