COPYMINDReviews of copymind.me

Response from COPYMINDMar 14, 2026

Kirsten, I’m truly sorry that your experience with COPYMIND has felt upsetting and unfair — especially when you only wanted to try the free trial and now feel like you’ve been charged for something you didn’t clearly agree to. I’ve double-checked your account and payments and can confirm that the yearly subscription upgrade and the latest renewal were both processed successfully on our side, which is why those charges went through. That said, I completely understand that the way the offer and confirmation worked did not feel clear or intentional for you, and I’m really sorry for the stress this has caused. Your subscription has already been cancelled so there will be no further charges, and we’ve increased your daily energy limit so that, for the remaining access period, you can get as much value as possible from what you’ve already paid. I’d be happy to walk you through each charge step by step and show the exact dates and actions on your account, so you can see the full picture and feel that nothing is hidden. If you’d like to continue this conversation privately, please reply to our last email from support or contact us at [email protected], and I will personally review everything with you.

Response from COPYMINDMar 17, 2026

Gracias por actualizar tu reseña; lo apreciamos mucho. Lamentamos que sigas teniendo este problema. Ya te hemos proporcionado todos los datos de inicio de sesión necesarios y hemos creado enlaces de autenticación seguros para el inicio de sesión automático, así que entiendo lo frustrante que debe ser que aún no funcione. Nuestro equipo técnico está trabajando activamente para restablecer tu acceso lo antes posible. Muchas gracias por tu paciencia; te informaremos sobre la solución en cuanto esté lista.

Response from COPYMINDMar 13, 2026

We’re really sorry to hear about your experience and for any frustration this situation caused. We always notify our users about subscription terms in the welcome email after signup, and the details are also available at any time in your account under subscription settings, where the plan can be canceled to avoid future renewals. That said, we’re sorry if this was not clear during your experience. We also want to clarify that we never deny a user who is eligible for a refund. In this case, however, since a dispute was opened through PayPal, we’re unfortunately no longer able to process the refund directly on our side. The payment is now being handled through PayPal’s dispute process, and we will fully cooperate with them while they review and resolve the case. Thank you for sharing your feedback.

Response from COPYMINDMar 13, 2026

We’re really sorry to hear that this situation felt frustrating for you. We want to clarify that we never charge our users without their consent. All subscriptions and upgrades are presented with a clear price and an option to decline before any payment is processed. That said, we’re sorry if the experience felt different from your side. At the moment, we were unable to locate a request from you in our support system. Please contact us at [email protected] and our team will gladly look into your case and help resolve the situation as quickly as possible.

Response from COPYMINDMar 13, 2026

We’re really sorry to hear that this situation has been frustrating for you. We want to clarify that we are not a scam and we do not use any fraudulent practices. We also never charge users without their consent — all add-ons are presented with clear pricing and an option to decline before any purchase is completed. That said, we’re sorry if the experience felt different from your side. As mentioned in our previous communication, your refund request has already been processed and a confirmation was sent to you. If there are still any issues or if the refund hasn’t appeared yet, please let us know and we’ll gladly cooperate with you and help resolve this as quickly as possible. Thank you for your feedback.

Response from COPYMINDMar 12, 2026

Sentim molt els problemes tècnics que heu experimentat. Gràcies per informar-nos-en. El nostre equip de desenvolupament ja està investigant el problema i farem tot el possible per resoldre'l el més aviat possible. Si el problema no es pot solucionar a temps, és clar que ens assegurarem de retornar els fons. Agraïm molt la vostra paciència i els vostres comentaris.

Response from COPYMINDMar 12, 2026

We’re really sorry to hear that you were left with this impression. We want to assure you that we are not a scam and we do not use any fraudulent practices. We also never deny a user who is eligible for a refund, and even in situations where a refund may fall outside the policy, we still do our best to find a fair solution whenever possible. At the moment, we were unable to locate a request from you in our support system, which means our team may not have had the chance to review your case yet. Please contact our support team and we’ll gladly look into this and help resolve the situation as quickly as possible. Your feedback is important to us, and we truly appreciate the opportunity to address your concerns.

Response from COPYMINDMar 12, 2026

We’re really sorry to hear about your experience and the frustration it caused. That’s certainly not the impression we want anyone to have. We also weren’t able to locate a request from you in our support system, which means our team may not have had the chance to look into this yet. If you’re open to it, please contact our support team and we’ll review your case and work to resolve the issue as quickly as possible. We’re truly sorry you were left with this impression and would really appreciate the opportunity to help. 💛