COPYMINDReviews of copymind.me

Response from COPYMINDApr 16, 2026

We’re truly sorry for how long this has taken and for the frustration you’ve experienced — this is not the level of support we aim to provide. We’d like to gently clarify that when your case was being processed and approved for a refund, a PayPal dispute had already been opened for the same charges. As we communicated at the time, this technically prevents us from issuing a refund directly on our side. We fully cooperated with PayPal and provided all the requested information to help resolve the case as quickly as possible. Even after the dispute was resolved in our favor, we stayed in touch and continued working to find an amicable solution for you. At the moment, our support management team is waiting for your reply so we can move forward and fully resolve this. We sincerely hope to bring this to a close for you soon and appreciate your cooperation 🌿

Response from COPYMINDApr 14, 2026

We’re really sorry this felt so frustrating. We want to clarify that we’re not able to charge for a subscription that has been canceled. Subscriptions can be canceled anytime in account settings, and we also provided direct instructions when you contacted us. We also send a cancellation confirmation email once the cancellation is complete. In this case, your subscription wasn’t canceled before the renewal, which is why the charge went through. We always aim to make subscription terms and renewals clear, and we’re sorry if this wasn’t clear enough on your side. Thank you for providing your feedback – it helps us improve our service 🌿

Response from COPYMINDApr 14, 2026

Thank you for taking the time to raise these concerns — we understand how important privacy and data protection are, especially when sharing personal experiences. We want to reassure you that COPYMIND takes user trust and data security very seriously. We operate in compliance with applicable data protection regulations and under clearly defined Terms of Service and Privacy Policy, with a legally binding agreement between the user and the company when using the service. We also do not present ourselves as a substitute for licensed medical care, and therefore are not subject to HIPAA regulations. At the same time, we follow strict internal data practices and give users control over their data, including the ability to contact us directly about personal information and privacy requests. We understand that privacy expectations can differ depending on location and standards, and we appreciate you bringing attention to this — it’s an important topic 🌿

Response from COPYMINDApr 14, 2026

We’re really sorry to hear that you feel this way. We want to reassure you that our company operates in full compliance with all applicable regulations, and we take transparency and user trust very seriously. At the moment, we weren’t able to identify you as a current or past customer. If something didn’t feel right in your experience, we’d genuinely like the chance to look into it and resolve it properly — please feel free to reach out to our support team so we can assist you.

Response from COPYMINDApr 10, 2026

We’re sorry this felt frustrating — we understand your concern. Subscription and renewal details are shared after sign-up and are always available in your account, though we’re sorry if that wasn’t clear enough. We also want to reassure you that we never deny a refund when a user is eligible. Even in cases where a full refund may not apply, we always try to offer fair solutions, because we genuinely care about our users and the relationship we build with them. We’d really like to help — please share your account email so our management team can take another look at your case 🌿

Response from COPYMINDApr 10, 2026

We’re really sorry to hear how frustrating this felt. We’d like to clarify that once you have an active premium subscription, there’s no need to purchase anything extra to access your AI Twin — it’s fully included. The initial 1-week option is a lower-cost trial so users can explore before committing to a longer plan. Subscription details, including pricing and renewal, are shared after sign-up and are always available in your account. We’re sorry if that wasn’t clear enough. It also looks like there may have been an issue with logging into the correct paid account, as we couldn’t locate any account or support request under your name. Please reach out to our support team, and we’ll gladly help sort this out for you.

Response from COPYMINDApr 8, 2026

We’re truly sorry for your loss. Going through something like this is incredibly painful, and we’re very sorry that this situation added more distress at such a difficult time. We also sincerely apologize for the frustration you experienced — especially with the app not displaying correctly on your device. That’s not the experience we want for anyone, and our team is already working on fixing this issue. We want to gently clarify that any add-ons are completely optional. They are shown with clear pricing and require an explicit confirmation before purchase — there is no automatic enrollment. That said, we understand that accidental purchases can happen, and we’re here to help. Our support team is already in touch with you and will do everything possible to resolve this as quickly as we can. Again, we’re very sorry for what you’re going through and for the experience you had – we are dedicated to using your feedback to improve our service.

Response from COPYMINDApr 8, 2026

We’re really sorry this experience felt upsetting — we understand how frustrating that must be. We want to clarify that add-ons are completely optional and never required to use COPYMIND. They are shown with clear pricing, include a visible option to decline, and are only activated after an explicit confirmation step. There is no automatic enrollment, and we don’t trigger any purchases without user action. Regarding the 3-day usage — this is part of our money-back guarantee conditions for the initial subscription purchase. That said, we truly want to help resolve this for you. Our team is already in touch and fully focused on finding the best possible solution. Thank you for bringing this to our attention 🌿