CopygramReviews of copygram.app

Der Service macht sich zwar Mühe, aber leider funktioniert das kopieren nicht so, wie es sein sollte... Am Ende wurden sogar einfach Sell orders statt Buy Orders geöffnet...

Out of 4 signals 2 failed. I don't think bot is good enough or has enough features. Refund given.

I'm using Copygram to copy signals from Telegram to MT5, across different brokers, multiple MetaTrader 5 terminals, and several independent VPS setups — and I consistently face the same critical issue: TRADE_RETCODE_INVALID_PRICE (10015) This error originates from the receiving broker, but only because the trade is being sent too late or with outdated price information. Given that the issue happens regardless of the broker or VPS, it's clear the problem lies within Copygram itself — most likely due to execution delays or system overload on their end. I’ve asked support to investigate whether Copygram uses market orders, supports dynamic slippage, or is simply delayed in processing the Telegram signals — but instead of technical answers, I keep receiving basic error definitions I already know. To make matters worse, I’ve been told several times that the backend team would contact me via email, but I never receive any follow-up. No real feedback, no transparency. If Copygram’s technical team finally investigates this properly and provides a real solution, I’ll be happy to update this review. But for now, the service is not reliable for serious trading, and the support is too basic to handle anything beyond surface-level issues. 📝 UPDATE (08.04.2025): I’ve received a response from Backoffice confirming that they reviewed my case. The issue seems to be resolved now, as signals are finally being received correctly — although I’ll continue monitoring behavior over the coming days and weeks. That said, the first-level helpdesk remains insufficient when it comes to handling technically complex issues. If the service continues to perform well, I’m willing to revise and update my rating.

Good concept, but if you need help with anything all they have for support is an AI chat on their website. I have tried multiple ways to get support and it either doesn't work (contact from website) or they don't respond (Telegram and email). It's fairly expensive option that may not work. Don't gamble. Updated from 1 star to 3 stars. Their support finally got back to me after like 4 or 5 days, that's frustrating but they were able to help with the problem. This all could have been avoided with better support and FAQ section that could have answered questions too.