CopyfaxesReviews of copyfaxes.com

Ordered a printer after the close of business. Had a phone call first thing this morning. Completed the transaction in 5 minutes. Sy went out of his way to arrange for the printer to get to me right away.

I was contacted personally after placing online order with additional information and better options for my needs. I am very pleased and will definitely make Copyfaxes one of my top preferred vendors for printers and copier needs.

Products always arrive quickly and in good condition. Pricing is outstanding and service is great.

We needed a maintenance for on of our HP 8150's. Placed my order on line, Sy called to verify what I needed, order on the way.

After several days sorting through paper shredders, I landed on this site--liked the presentation, liked the prices, and found that questions I had were answered promptly. Highly recommend this vendor.

I have purchased several printers and been very satisfied with the products I have received. I used the warranty for one of the products and I was happy with the way they took care of me. Very affordable as well! Thanks

Ordered a Konica Minolta C364E Monday, it arrived Tuesday. There were some miss communications between myself and copyfaxes which created some problems and they were on the phone immediately and solved them. I can't rate this company highly enough, they were excellent.

I searched on line for a particular hp laser printer with specs no longer made.. I found several on Copyfaxes websites, and they had a look of a reputable company. I ordered a printer, and they were strongly pushing me to upgrade to a refurbished machine for more than $150 than originally advertised . When it arrived, it was missing a cord, an empty cavity which would have accommodated a regular usb plug in. When I called, they rudely said just get one at Staples, without even offering any help. I just spent over $700 with them..It wasn't that easy, and the company made no efforts to clarify what exactly I needed. It was a two week ordeal, again located on line before I finally got it hooked up, I couldn't open the paper tray, couldn't reprogram the printer to print 8.5 x 11 paper. The printer was not recognizing paper size, the ink was grey, the toner cost me $100. After several phone calls for their on-site tech support, I never got a call back to help solve the problem. I ended up getting my tech come in and find there were missing screws, the printer looked patched together, flimsy,it needed to be totally reprogrammed to factory settings. The company was constantly insinuating it was my fault for not calling back again to get this fixed with their tech. I thought the least they could do is refund the cost of the tech visit. They would not reimburse for the anything, i bought my own HP toner, They offered to send a new toner and a $20 credit for later business. Needless to say, this was a fiasco, only aggravated more by the rudeness of the company, and the way they conducted their business.A very unsatisfying experience indeed.