Tracy S.
The pitcher has a very thin handle and…
The pitcher has a very thin handle and is off balance with such a heavy large protruding spout. Needs 2 hands to pour. Very bad design for weight of water. Company would not return product...horrible customer service. updated review: management reached out and resolved the issue.
Response from CopperWater.comOct 14, 2026
Hi Tracy, thank you for the feedback on the handle and balance. I’ve reviewed your case and just sent you an email. Please check your inbox (and spam folder, just in case). Looking forward to hearing from you.



