Chan Yuen Ling S.
Slow response to enquires
I bought a shirt and a skorts online, attracted to their lovely pictures. The delivery was OK but the skorts I received was way too big. I ran a measuring tape around the waist and it was at least 2 inches larger than claimed on the website. Of course I sent it back to request for an exchange of size. They were slow in their email responses and despite waiting for 2 weeks, the exchanged goods never came. I sent a recent email to enquire on the exchange of goods and they never replied. Am tempted to ask for a refund. This is rather bad service for rather expensive clothing.