Mr K.
The customer representative Samantha…
The customer representative Samantha was very attentive to helping me

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Mr K.
The customer representative Samantha was very attentive to helping me
Robin M.
Coolframes has SO many offerings from the top designers. Their ordering process makes it super easy and timely.
Ckingwzdm
I needed a replacement for my frames that broke. Going to a Dr office was going to cost time as well as money. I searched for my frames online to find an exact duplicate to avoid all the hassle. With only partial information I found my frames at CoolFrames! Easily ordered and the frames arrived in a relatively short time. Great!
G. G.
Great price, fast shipping. Product was the exact specs I needed. My kid broke her glasses and with the info on the site I was able to fit the existing lenses exactly so I did the old pop and swap and we were back up and running in no time!
Kenneth W.
Although I returned the frames I purchased, the support was excellent. I look to purchase there in the future.
Tim T.
Stellar service from Genesis and Lee and great quality product, as always!
Jenn S.
Great and very personal order process. When I realized the website checkout defaulted back to my old address (my billing address) as the shipping, I was assured by 2-3 people that it would be sent to the correct address. I also had an incredibly easy time adding Rx lenses and utilizing my insurance coverage by emailing a real person who wrote me back quickly. I'd never done an Rx glasses order using insurance before, and I would absolutely use and recommend this site to anyone.
David D.
Cool frames did a great job